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February 2024 by maurice s.
I came here today at about 3pm to buy a coat for my son. For no apparent reason, the entrances were blocked by rope lines with no sign and no employee in sight. A very confused but very nice costumer was already waiting when I arrived. At this point, a store employee in a pink sweatshirt came over, created an opening in the rope, and immediately started swearing at us, so I left. Such a bizarre experience.
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February 2024 by John Saint Ange
Store associates we pleasant
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January 2024 by It’s Jus Me WYJD
All Burlington stores EVERYWHERE should be labeled as women stores because the closets they set up for the mens dept is a waste of time. I can’tFind a coat in Jan but a woman can pick thru plenty all year round. The shoppers for the brand need to be fired and I’ll relinquish my store card after today
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January 2024 by Augusto Rufasto
Great discount department store.
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January 2024 by Warrior Goddess McAllister
I've shopped at burlington 1 N. state in Chicago for over 10 years, I'm Experienced POS/ Customer service retail sales also licensed & Armed Security officer, This location is in Need of A New Buyer & brands for many years now, I've seen better selections at certain thrift stores, Store needs A Complete make over of Cold weather womens Coats, Clothing, Shoes, purses and women's lingerie & under wear garment items.also if it's stores policy that All returned items must have All tags attached with receipt, Store should comply by Properly attaching tags to items before placing items on sales floor racks.Also Have sales Associates go through racks and remove torn/ clothes with holes and missing and broken buttons & zippers. For the last 6 yrs I've opted for Men's Cold weather / Winter coats, due to lack of Women's size Cold weather coats, women's coats are more expensive ,cute, poorly insulated ,paying for brand names but are NOT at all designed for Warmth, Men's coats are less expensive ,Better insulated for brutal Chicago weather, Heavier, I've been Wearing Men's coats purchased at Burlington and I'd rather wear a Woman's better insulated, womens coat than a Man's coat, I have 2 Men's coats bought at Burlington over 3 yrs now,that are warm designed for men and way TOO heavy for me as A Woman tI Prefers A Cold weather coat Tailored & designed for A Woman, Insulated for brutaal weather.
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December 2023 by Brian B
This store looks like a tornado ripped through it
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November 2023 by Aleksandar Zivanovic
The worst store ever! In the line are more than 30 people, and only two cashiers work, the rest of them stay on the side and chat among themselves or just take a walk… Always the same thing! So slow!
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November 2023 by Sandra Washington
You can find pretty much anything at very good prices. Beware it's always very busy with super long Lines
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November 2023 by Rachel Perez
I would give zero stars if that was a rating. Ignore customers waiting. Did not open until 5 minutes after open time. Did not apologize to customers for delay. The. Outright YELLED at a customer that was checking out.
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November 2023 by Paul Garcia
Always good .. could fix escalator for God Sakes .. but thumb ?
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October 2023 by Lyubov S.
Hi, I will like to write a comment for lady who was working at the Burlington at 1 N. State Street, Chicago Illinois Cashier name Yadira Store:00838 at 3:48 pm I was going with my friend shopping after wen I finish shopping I want to cashier. The lady was yelling saying bad words to us and was not organised not professional I'm originally from a different country me and my friend was so embarrassed, she starts saying fuck you to us thinking we're not gonna understand we call the manager. Manager was saying sorry for that situation, but the lady was not even happy about that and was laughing in on the side not even saying sorry. Hopefully this lady Yadira will get fired.
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September 2023 by Prabhakar Shettigar
Good place to buy gifts to family members and friend's while going home.
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August 2023 by Jeet Tiwari
Very bad customer service this has never happened with me at Burlington where I am from but they way this particular store representative Krystal treated me she was rude unprofessional very bad for a customer spending almost $500 in store went to billing counter karisma was doing my billing and requested her to email me receipt on that I don't no why Krystal started answering and said we don't do that in a curt manner I was confused coz Burlington usually email me receipt so I asked karisma again for a reason and again Krystal said ( I told u we dont do it) on that I replied I am not talking to you I am asking her questions so plz don't interfere she said we u r not our boss that we have to answer you questions I felt bad and wanted to talk to manager and was Abt to leave manager name ranee came apologize and said will talk to staff that's Abt it on top of that if u report this to customer service representative (Brianna) she only apologized and said she can't do anything apart from that very bad service if I got option I would uave rated them in negative
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July 2023 by Chris Bozer
Very hit-or-miss. I am not a particular fan of the location. It is in a basement so it feels a but dark and dingy. A bit overwhelming.
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June 2023 by Barbara SF
Went to downtown Chicago today to do tourism and wanted to specifically shop at the State St Burlington because they usually have a great selection and prices. I needed to buy a few personal things for myself and my home. When I asked to use the restroom I was denied. I asked for the manager and he also said restrooms are no longer available for the "public" even if you are a consumer. As a customer I felt like I was not valued, so I decided to just leave the stuff I was planning on buying there and went over to Macy's instead. Never again I will visit or recommend this particular Burlington store.
