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February 2024 by charles Hester
I Am LIVID...i lost my iphone 11 February 3rd 2024, unfortunately I never recovered the phone because it went offline. I went to a Boost Mobile store in Dade City, FL and was told my number was terminated on September 12th 2023. Mind you, i've been working from home of off my iphone 11 the entire time up until Feb 3rd!!!!!!and Boost has NO Records that I even had a iphone 11 they had my iphone showing as a Android. I called the number in front of them and it went to my voice mail, they couldn't explain why. But thats NOT it!!!!! I had 4 lines with Boost for YEARS...only to be told I have only 3 lines, Cant make this stuff up!!!!! So i asked what can i do now to have the 4th line added back, and i'm told we're sorry sir you would have to pay full price!!!OMG I've NEVER been treated this way. I FEEL ROBBED and NEED CORPORATE!!! THIS IS UNACCEPTABLE!! So Now I've lost my number I had for years and Cant get access to my Icloud because the secondary security keeps sending the cloud to the line that Boost says does not exist..and is terminated!!! I AM GOING To Switch providers!!!!
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January 2024 by Courtney Allen
I been a customer for 7 years and I have 2 family plans. One is off and today I called customer service for help and they said they can't help. It's bad business for yall to do people who been with yall for years the why yall doing. It Christmas and I asked for help. And turned down.
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June 2023 by Kimberly Mandera
?????????, ????????? ???????? ???????, ??? ?????? ???????? ???? ????????? & ??????????!!!The Lady that was working onSaturday, June 3rd at about 11:30am or 12pm was ???????. It was pretty busy, yet she managed her time and took care of everyone without a single complaint from anyone. She had the Best Customer Service Skills that I've ever seen in a phone store. ???? ???? ???????? ???? ????? ??????????? & ???????????? ??? ??? ????????? ?????????????? ?? ??? ????? ?????? ????.Normally, I would have walked out when I saw how many people were there. I didn't, because she immediately let me know that there were a couple people before me, but she will get to me as quickly as possible. She had confidence in her speaking, and it made me wait. She told another customer "it'll take me about 7min's to set up your new phone... ". Not 5min, not 10min- 7min's!!!! Now that's Time Management!!!
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June 2023 by MarmaR ..
Listen, People, These boost mobile are all the same! They charge you for the phone that they suggest, They charge you for activation of fee service They charge you the taxes that are required and they even offer you insurance for the piece of shit phone they impose on you.Months later the phone doesn't function you take it to them sadly they don't even check the phone not do they know what they're doing in the first place. they con you to getting a new phone, wait and you end up doing this over and over again.You call the company and you wait nearly an hour before you get a live rep; oh wait now you have to be transferred to a specialist in that dept This company and and the lack of knowledge from the employee dept are robbing our people in our communities .Save your time and money stay away from boost mobile you aren't saving anything cause in the long run your are investing more than you have to
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March 2023 by Sara Narvaez
Edgar was very knowledgeable and helpful with getting my new phone through insurance, even with the network shut down ! Thank you so much again!
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February 2023 by Jeanette Viti
I walked to this boost and stood outside until 12:11pm along with another customer and they were still closed.
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January 2023 by Martha Contreras
I am glad I came to this store I got new phone today
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December 2022 by Benjamin Valentin
Very helpful giving out information.
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August 2022 by Entrepreneur401
Terrible cellular service no new phones in Stock and unknowledged customer service
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June 2022 by Elmarie Gates
Terrible cellular service no new phones in Stock and unknowledged customer service
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March 2022 by Ryan Sanchez
Says its open on Sundays but it was closed
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November 2021 by Herschel Robinson
Great service
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October 2021 by James Codispoti
I have been with boost for over 5 years now. Always good service, from boost as well as Division location. Friendly associates, always have a answer for all my questions. Great customer service and reliable service. Keep up the good work, thanks for taking care of the neighborhood.
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September 2021 by Michelle Spence
I guess its ok
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August 2021 by S C
Boost mobile only service I use for the last 20yrs