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January 2024 by Joclyn Deleon
If you’ve never gone to this location, do not bother going. OR if you are a person of color, as I should say, do not come here. My husband is an African American man who experienced racial profiling at this branch. My husband and I have banked with BMO for a long time. He has a personal account & multiple business accounts with them. He went to teller, Fransisco Vega, to make a withdrawal. My husband explained that his ID was expired and the teller explained that it was fine. He then asked my husband for his social, which my husband gave him. Francisco then said he can no longer do the transaction because his ID is expired and because the signature on the withdrawal form did no match was they had on file. My husband then called his personal banker from an other BMO location to explain the issue that was going on. We have never had anything like this happen at any BMO locations we’ve been to.The security guard at this location then told my husband “I’ve never seen you around here before”. What does that have to do with anything? So what you are telling me is that you remember exactly every single person who walks into that location?My husband used an ATM instead. Once he was finished, he walked back in to ask for the teller’s name. He did not want to give his name. The security guard then said, “His name is on the ID card”.How unprofessional of a business, who handles people’s money, to not give a name.I then called the branch myself and spoke to a lady named, Abby Vega. She explained their policy and stated that if they do not know you personally, or by name, they have to take precautions.My husband gave his social, has an ID, gave an old address, and that still is not enough? Just because of a signature. A signature is not always going to look exactly alike! Anytime we went to a brand new branch, we’ve NEVER had this issue. My husband is in his mid 20s, he owns a trucking and a clothing business. He takes his business serious especially when it comes to his banking, and this was just wrong!
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November 2023 by Edward Flory
This is the worst bank ever. I walked into my branch to tell them that I need to stop a payment. Someone was in the process of electronically withdrawing $500.00 dollars from my checking account on nov 16th 2023. I was told that the bank has to wait for the payment to post. The payment posted the next day I even have a case number for a stop check payment. now I'm told I lost my money they can't help me.i lost $500.OO dollars
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January 2023 by Christopher Hoffman
Answered my question very helpful
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February 2022 by nagi soliman
The worst and slowest bank ever
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July 2021 by Emma Gaskill
New Message Queen Emma nee Gaskill Mohammad bin Salman S California Ave Ap Chicago I L 60612 BM O P - 04772 E You Tu B E
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April 2021 by Miss Medina
(Translated by Google) It does not have a bathroom or they did not give me access to itThe. Sta told me that I could go to the clinic across the street(Original)No tiene baño o no me dieron acceso a elLa. Sta me dijo que podia ir a la Clinic a de enfrente
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November 2020 by GO
Horrible customer service and experience. Do not bank at this branch.
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December 2019 by Rosa Espinoza
Horrible Service, they cant see a costumer because is closing in 15 minutes nasty costumer services. I got early and he told me to came back in 20 minutes, i return and he said is closing what h... really never coming back to this location
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December 2019 by Dretro2xs
The lady in charge named Elizabeth Herrera was rude. I explained my situation and she was rolling her eyes while I was talking! Very unprofessional!
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March 2019 by Lauren Berry
Worst bank in the world.
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March 2018 by jack motar
Teller knows what she's doing personal banker not at all he should be at McDonald's flipping burgers maybe not clean up parking lot clean toilets someone from corprate should check this guys competency over paid clown . BMO Harris Bank Delete this liability from your company this incompetent fool is dumber than a bag of Hair .
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January 2018 by Ricardo Lopez
Siempre me alludan en espaí±ol, eso me da confiansa. Es importante tener.un banco que te de buenas hopciones sobre las cuentas k debes abrir.
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March 2017 by Emmanuel Bustamante
Great tellers! I was in and out.
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September 2015 by peng peng
It is a trap
