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December 2023 by Mr. N.J. Pritchard
Kind of crazy all the Canadian banks in the US. CIBC(Canadian imperial bank of commerce)BMO( Bank of Montreal)RBC(Royal Bank of Canada)TD(Toronto Dominion)Initials are made to sound less Canadian
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July 2023 by Stepan Kulinich
Would not recommend the location
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June 2022 by Dan Parker
Great facility!
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April 2022 by Jonathan Kahanovitch
Nice new tower from I90 Canada ?? proud ?
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November 2021 by Helene Lieber
Operator doesnt answer the phone. People in the same dept give different answers to customers questions! Very frustrating & confusing for customer!!May be time to switch banks after 25-30 years here!
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December 2019 by amy maniscalco
I am beyond frustrated. I called to ask if they sell gift cards and was told they do. Came in and was helped by Daniella, who told me that they cannot be purchased on credit card, but i can use cash. Ran to my bank to make a withdraw, came back, she stated to get them together, and then (after my third interaction) is when I was told I had to be an account holder. Are you kidding me? After running all over to buy this is when I’m told? Spoke to the manager Krystal, who also did nothing to help. Thanks.
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September 2019 by El Barri
Rude customer service. Three out of four people that where there (on their personal cell) doing nothing but scrolling on it (sitting right in front of two people) were to busy to take anyone. I ask the teller if it was going to be a while since I saw four people working there and three not doing anything ( on the cell phone). She responded with “its going to be a while”.
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September 2019 by Daniel Barrientos
Rude customer service. Three out of four people that where there (on their personal cell) doing nothing but scrolling on it (sitting right in front of two people) were to busy to take anyone. I ask the teller if it was going to be a while since I saw four people working there and three not doing anything ( on the cell phone). She responded with “its going to be a whileâ€.
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September 2019 by mike zolja
Deceiving methods of banking. When you talk to customer service representative and 3 days later to another, the first one did not put anything in the notes.
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August 2019 by Ivory Crest
Worst customer service call center in the world. Manager Danielle was so rude. Sergio couldn't get me verified because of his incompetence. Online banking is so bad. Owned by bank of montreal and clearly they don't care about their customers in the US enough to take care of them. Use your local credit unions and save yourself the hassle.
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July 2019 by Michael Scardino
Exceptional service. Sheweta made things very easy for me.
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October 2017 by Laura Puglessi
Very unhelpful, unresponsive bank. Makes everything way more complicated than it needs to be
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October 2016 by Max Moeller
Very nice service here.
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October 2016 by Igor Batista
mais ou menos
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November 2015 by Elizabeth R
They have the wrong number listed for the location. That should tell you how professional they are! Then they told me my payroll check was fraud because Desirae the teller googled the routing number of the check instead of using there internal system and checking the corporate accounts. Then a customer service person hung up on me when I was trying to get clarity of the location number and the issues with my payroll check, which happen to be valid!
