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April 2024 by You Among Us
A very positive experience working in this department, there were problems and they helped several times without an appointment. Always friendly and constructive!
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March 2024 by jeneal carr
This bank is horrible, it’s always only 1 teller working with a long line. It’s ridiculous to put all that work on one person. Been banking here for over 14 years and this branch only got worse.
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February 2024 by Juba
Their ATM machine most of the time having problems especially that one in the drive-thru
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January 2024 by Meera Sachdeva
I have always had great experience at this particular branchI have been banking here since 3 yrs and have transferred my account from.another bank over here.Today I was helped by the manager at that facility Mr Josue CaceresHe was extremely courteous and professional Took his time with me and never rushed meI got my job accomplished which took considerable timeIn the past I have had other issues that have required considerable time and Melissa Abrams and Mr Caceres have always come throughI feel welcomed and appreciatedUnless I felt valued there should be no reason for me to continue to use this particular branchI am very satisfied by the services provided there by these particular individuals whom I have had encounters with .
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December 2023 by Melvin Luz
With all the new renovations and security upgrades that they added, you would think the bank would at least have more than one teller. Im not the only one who thinks so, either.
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November 2023 by chas headroom
Wow. Nobody answers the phone. A loan officer left me a VM with a direct number to call. I called several times each of the next two days. No one answered. No option to leave a voicemail either. So I called the main number. No one answered the phone (all were busy per the VRU). Did that there times. No voicemail option either. Taking my business elsewhere.
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November 2023 by ana mcnamara
Understaffed per usual. Long wait per usual. There is one nice female teller that has been there a long time, but that doesn't help they are always understaffed and cut down the twller wi does to 2. But usually only ONE teller is there
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July 2023 by J Ech
This location, you have only 2 windows, 10 employees and it takes upwards 30 min to be seen at the window. Nothing fancy needed, just a withdraw and you will wait FOREVER. So? Do yourself a favor and go elsewhere. It's beyond ridiculous
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June 2023 by Mindy Parker
Some staff is friendly and some staff is just downright disrespectful and rude. I feel sorry for the friendly employees.
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June 2023 by Jennifer Echenique
This location, you have only 2 windows, 10 employees and it takes upwards 30 min to be seen at the window. Nothing fancy needed, just a withdraw and you will wait FOREVER. So? Do yourself a favor and go elsewhere. It's beyond ridiculous
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May 2023 by Eric Chang
place always has a long wait. billion dollar company can't afford bank tellers
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March 2023 by Milta Flanders Burress
I have been there a few times and yes they are a bit understaffed. However, Sally’s care for the customers was outstanding. She was very patient, personable, and empathetic. The staff is reporting to work just like the next person, and are doing their best to manage under the circumstances at hand. I value being treated kindly/respectfully as a customer. The option to leave if I am in a hurry is my own. Hopefully, they can make the necessary improvements to ensure EVERYONE (customer & staff) have a positive experience.
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September 2022 by Israel Torres
I had open a checking account and Asia Jones gave great customer service and she took her time to explain everything to me. Thank you so much Asia for making the process very easy.
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September 2022 by jacky ngo
thank you Miss Melissa Abramsshe help me issues account credit and mobile banking so she do very good job and very niceone more time thank you Melissa
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July 2022 by Alek Ostojic
The branch manager at this establishment (I believe her name is Sally) has no idea what a definition of notary is. I came in with a document that clearly said I required “Witness and/or Notary”. She told me I needed a witness and turned me away.The notary acts as an official and unbiased witness to the identity of a person who comes before the notary for a specific purpose. Meaning the notary is the witness of my identity.
