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January 2025 by kiera sturdivant
Bank teller cutting me off while trying to explain what is going on with my pin very bad experience. Not really trying to help me
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January 2025 by ming chen
no good service
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October 2024 by Wang Yanhua
Thank you very much Jeannie Lin. She provides patient and enthusiastic service every time. It is really helpful to us Chinese people in the United States who do not understand English. Thank you again!
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September 2024 by Bipul Pandey
I have been here twice and I was in an out in about 10 minutes. Polite and helpful tellers, ample parking and short wait times.
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June 2024 by Jayden Lizardi
Joshua Lopez is an excellent financial advisor, he assisted me with a complicated 401k rollover and is going above and beyond to continue to provide services. Thank you Joshua for being extremely diligent and professional!
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May 2024 by Maurice Miller
Cesar is very professional and helpful and definitely appreciated his help
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April 2024 by Mike M
If you value your time, don’t go here. I checked in and was told to wait. A couple came in after me and the advisors came out without asking for anyone name as if there was no list and immediate started talking to a Chinese couple in Chinese then took them in. Another female advisor did the same with another client came in after me. There was no checking in with me to see what I needed and how long I waited. Just the teller who initially check in at the cashier who told me the wait would be around 30minutes. I wasted an hour and a half just to see other people get served while coming in after.
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February 2024 by Sassy Sassy
Emoyees seem disregarding towards clients of color . We waited for a simple transaction , having a document notarized at a bank where I presently bank. The employees had me wait 10inutes then the employee came to me and said oh I forgot to check you in. I had watched this employee service at least 7 other customer during this time. Needles to say I don't plan on continuing to do business with bank of america.
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February 2024 by Dominique Saffore
Came for the drive thru but where is it???
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December 2023 by Jiayu Zhou
The service to Chinese people is not good, but the service to black people is good. The bald manager greets him and ignores him. I am considering changing banks. I don’t know why the service attitude towards Chinese people is poor. Have the Chinese offended your bank?
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December 2023 by June GemGem
I don't know why there are so many negative reviews for this location. My personal experiences with tellers have been positive, always quick in and out and efficient. I did have a little confusing experience when I tried to set up an appointment to open a business account and ended up with other bank. That's only reason of 4 stars.
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November 2023 by Phichayut Than
Very bad service.Don’t come in here.They don’t have knowledge product, service.Trash service and very bad experience from Bank of America.
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November 2023 by Void Timewalk
there is a specialist, her name is Celine - she got awful customer service ,she thought she can haunt at me
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July 2023 by Victoria Miller
Emoyees seem disregarding towards clients of color . We waited for a simple transaction , having a document notarized at a bank where I presently bank. The employees had me wait 10inutes then the employee came to me and said oh I forgot to check you in. I had watched this employee service at least 7 other customer during this time. Needles to say I don't plan on continuing to do business with bank of america.
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June 2023 by Queen Victorian
Emoyees seem disregarding towards clients of color . We waited for a simple transaction , having a document notarized at a bank where I presently bank. The employees had me wait 10inutes then the employee came to me and said oh I forgot to check you in. I had watched this employee service at least 7 other customer during this time. Needles to say I don't plan on continuing to do business with bank of america.
