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June 2024 by Mike R
Have a question? You'll have to drive over to ask it. Nobody can be bothered to answer the phones here. Oh, and if your question is whether or not this bank takes loose coins, they don't. They'd rather inconvenience their customers by forcing you to roll them yourself.
Edit: Drop the smarmy, condescending phony helpfulness in your reply, Alex. No duh, it’s not a call center. You might be a Gen-Z social media marketing intern, so I’ll cut you some slack and approach this as an educational opportunity: Telephone customer service for branch-specific questions is neither a new nor unreasonable expectation of banks during regular business hours. Do better.
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May 2024 by bagaa Hero
Not responsible employees
I m still waiting for my physical card last 9 days
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March 2024 by Edie Villegas
I had came from out of town and Ms Mitchell was so helpful and patient she is amazing and really focus on her clients ???
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March 2024 by yoruba pharms
They do not listen to their customers
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February 2024 by M. L.
Awful. Huge line. Employee in the lobby kept asking me for my last name and phone number - in front of other people. No concept of privacy.
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January 2024 by Jude Chiy
Very slow and rude staff. ATM doesn't work.
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December 2023 by AMD TWO
Awful, they want to do everything VIRTUAL... they have not enough personal. BETTER TO GO on a Different Bank of America where they have real people ans you get out with a bank account instead of taking the triple of the time with someone on an screen that at the end after hours will tell you, YOUR ACCOUNT IS ON REVIEW!!
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October 2023 by pastoriza romero
Excellent
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October 2023 by Macole Moody
Today marked my last visit to this particular branch of Bank of America, and it's all thanks to the unfortunate encounter with the bank teller, Blanca. I've been a loyal Bank of America customer for over 11 years, and I've never experienced such poor customer service.My visit was far from busy; the bank was practically empty. I approached Blanca's counter to make a cash deposit, and from the moment I mentioned cash, her attitude took a nosedive. She inquired about the amount, to which I replied that I wasn't entirely sure of the exact figure. Instead of assisting or reassuring me, she proceeded to inform me that if the bank were busy, she wouldn't have the time to count the cash, implying that I should do it myself. This assertion was repeated not once but twice.This response was not only unwarranted but also completely unprofessional. I've deposited substantial sums of cash at Bank of America numerous times in the past without any issues. It's part of a bank teller's job to handle cash transactions efficiently, regardless of the amount involved or the branch's busyness.Blanca's lack of professionalism and her refusal to perform her basic duties have left me utterly disappointed. It's evident that she needs further training in customer service and the responsibilities of a bank teller. This encounter has tainted my view of this branch and Bank of America as a whole, and I have no choice but to seek banking services elsewhere.I hope this review serves as a wake-up call for the management to ensure that all customers receive the high-quality service they expect and deserve.
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September 2023 by Creative Restaurants
❤️❤️❤️
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September 2023 by Denis
I want to express my deep gratitude to Jesse Martinez, he is professional in his field, issued a card quickly and answered all my questions. I will recommend it to my friends!
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September 2023 by Чынара Мамытова
Здравствуйте! Сегодня мы были в Bank of America! Пришли чтобы открыть карту, нас встретила улыбчивая,симпатичная девушка её зовут Erum Baig . Она делает свою работу быстро и чётко.Благодарю вас за обслуживание Erum Baig ?
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September 2023 by Abubakir Mamatkadyrov
Граммотна очень хороша выполняеть свою работу.Умнечка
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September 2023 by Rashit Karashov
На этом банке очень хорошая сотрудники работает,
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September 2023 by Азамат Мадалиев
Сотрудники хорошо относится Нам помогает даже без онглтского языка ном очин помогла по имени Erum Baig
