AutoZone on Cottage Grove Ave in Chicago, IL, is a well-regarded retailer of auto parts, offering a wide selection of new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the friendly and professional staff for their helpful service. One customer shared a positive experience with Rob Williams, the store manager, who assisted in replacing a headlight on a Cadillac SRX. Instead of paying high prices at a dealership or other shops, the customer was able to buy the part for just $36.35 and receive help installing it, saving over $100. Others mention the staff’s kindness, especially when they came in for wipers or needed assistance after a car break-in. Employees like JJ and team members James and Dominique are noted for going above and beyond—helping with tasks such as installing wiper blades, assisting with wheel locks, and even helping to put a license plate back on a vehicle. Customers appreciate the knowledgeable staff and excellent customer service, often mentioning how staff members make an effort to ensure they get the right parts and support. Overall, AutoZone on Cottage Grove Ave is known for providing top-notch service, friendly staff, and affordable auto parts, making it a trusted place for local vehicle needs.
I had a fantastic experience at the store. The young man, Calvin, greeted me warmly and was incredibly helpful and respectful. He demonstrated a deep knowledge of vehicles and answered all my questions thoroughly.
July 2024
Mr Williams has top notch customer service on 81st and Cottage Grove
February 2024
This place is close to my home. I've never had any issues with the men working here. Always helpful and pleasant!
