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June 2024 by Mandi Mojica
Vincent is super personalable and really makes you feel taken care of! I had him test my a few things under my hood and my battery was hard to find and test because of its position and he was so helpful and up for the challenge. He carries himself professionally and makes top notch customer service seem effortless.
I literally will only be going to this specific Autozone for any future needs as the nearby O'Rielly Auto Parts staff on Ashland seems not to be as knowledgeable and friendly. When i realized he was the manager that made perfect sense his employees seemed to be equally efficient. Ty Vincent!!
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June 2024 by Chad Ironbark
Came by for a quick pick up for my friend, really friendly people. The car jack was heavy for the female working there so I'm glad she let me go behind the counter to pick up the package. I told my friend he should order from there again for the quick service.
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June 2024 by Roxanne Carrizales
I still shop at AutoZone loyal customer
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June 2024 by ed woo
Awesome free plug in engine diagnostic check (FixFinder) available to find out what is possibly wrong with your vehicle when service or warning signs start popping up.
Do this before going to a mechanic if possible. Hope this helps you save some money.
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June 2024 by Patricia C
Great service from Vincent. Efficient and helped with my purchase.
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May 2024 by Hashem Darwish
Great customer service by Vincent, also this location is very organized and cleanest auto zone I have been too!
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May 2024 by Emily Ehrmann
I had the best experience and service at the auto zone on 33rd and Archer in Chicago. Vincent Hill, the store manager, was and is incredibly professional, kind, efficient and helpful. I can’t say enough how positive my experience was; he and this store just ensured a customer for life
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April 2024 by Jemeel Balogun
Vincent was really helpful and made my key fob battery replacement go seamlessly
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April 2024 by omero Fitz
Vincent was very helpful.
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April 2024 by Laura A
Walked in for some anti freeze for my car and was helped immediately. I was in the store maybe five minutes.
The store was very clean and the service was fast and professional.
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April 2024 by Ho Choy
Dropped by the store to get a FREE car battery check. The car head lights and dashboard lights work BUT the car would NOT start. I found out that the negative wire harness clamp to the battery post was loose. Assuming this was just the problem, I tighten it down but the engine still would not start. Removed the battery and took it to AutoZone. The friendly front counter person done a quick battery test. Battery was at 54% charge AND tested GOOD and the best part, he did NOT try to sell a battery to me. I reinstalled battery, jump charged it for 15 min and drove on the hiway for a while to "recharge" the battery. Everything's good ?
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April 2024 by Victor Perez
Miscellaneous purchases
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March 2024 by Ella Levi
I haven’t actually shopped here (which is why there’s a 4 star review, don’t wanna mislead anyone) but the management is 5/5. My friends asked if they could park cars in their lot while we did a film shoot nearby and Maritza let us which was super nice. Unfortunately we didn’t know that there was a tow time on the lot so our cars did get towed, but when we asked Vincent if he would vouch to the tow zone for us he was super understanding and worked with me to figure out what to say to them. They’re very helpful and accommodating there! (Can’t say the same for the tow zone)
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March 2024 by Carson
I purchased a charger adapter from this car parts store, but upon returning home, I found it completely non-functional. Today, when I went to return the item, I was met with extremely unfriendly service. Not only were the staff rude, but they also refused to accept my return. To make matters worse, when I tried to explain the issue, the staff completely ignored me and turned to assist other customers. I stood there waiting for over twenty minutes until I finally left in frustration. Such poor quality of service is simply unacceptable, and I am deeply disappointed in the attitude and service of this store. Moreover, their attitude made me feel as if I were being discriminated against. I strongly advise everyone to stay away from this irresponsible establishment.
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March 2024 by Israel Degb
Very very kind!!
