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July 2024 by LomynTheJust L.
TO HEAR THE FULL AUDIO REVIEW, Copy and Paste the YouTube Link - I liked this place at one time because they generally do good work. Unfortunately, I became a victim of price gouging. SEE THE UPLOADED INVOICE, COPY AND PASTE THE YOUTUBE LINK (listen to the audio) and YOU BE THE JUDGE. They will take advantage of you if you are not careful.
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June 2024 by Scott D.
I was charged triple the market rate for an oil change. Good old Chicago scam. Went to another place for a similar car a couple weeks prior and the cost was literally 1/3 of what these crooks charged. I didn't even think this level of greed was possible when I dropped my car off.
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May 2024 by Kelly R.
I took my car here because it's close by and I can walk back home. They put on shocks that I brought to the shop. I ordered what I was told to get and was never told that I might need links. I was also told that I needed an alignment. A week after I pick up my car my car is making all kinds of noise. Another mechanic said that it had a terrible alignment, but they couldn't figure out what was wrong. So I take it back and they tell me that I need new links, which should always be put on when you replace the shocks. That was news to me. I got several different stories from two different people and the stories kept changing. I was told that a manager would call me and that never happened and then I was told that someone would talk to the manager about doing something for me and I never heard back from them. If anything I feel like I should be reimbursed for the alignment. I'm not happy with the no response and I will not take my car back. Once they have your money, they want nothing else to do with you.
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March 2024 by Kevin Philips
probably could have found cheaper work but good quality very thorough and I trust them to get the job right. good communication as well. will return
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January 2024 by Yellow Naped Amazon
I liked this place at one time because they generally do good work. Unfortunately, I became a victim of price gouging. SEE THE UPLOADED INVOICE and YOU BE THE JUDGE. They will take advantage of you if you are not careful. I dropped my car off at this place for a Check Engine Light issue.They called me to inform me of the codes that came up. I made the mistake of giving them my credit card information over the phone, and they took full advantage of that. When they called me to pick up my car, they made sure to call me at a time when none of the mechanics or manager was there to be questioned. What's worse? I was told I had to pay a balance of $83 before I was handed the keys to my vehicle.MY ADVICE?If you need service done to your car at this place, get an estimate, but always buy your own parts.MY TIP?If it's a mechanical part you need, always buy a remanufactured part, because these are the parts in which systemic issues are identified, re-engineered, and replaced with superior components (i.e., starter, water pump, fuel pump, solenoid switch, sensors, transmission, etc.). There's nothing you can do about the labor they may charge, but buy your own parts, and pay for the service when you pick up your car.So, I called Auto Tech and told the manager I wasn't happy about the price gouging on the parts, and I also informed him that my Check Engine Light came back on a few days later. After "repairing" my car, they simply disconnected and then re-connected the battery terminal to get the light to go out. I know this was the case, because I had to reset my clock on the dash. All the manager/supervisor said was, "Well we can talk about that." What I didn't tell him was that I planned to do my talking in the form of a review, and I would take my business elsewhere.SO AGAIN,Auto Tech Auto Repair mechanics generally do good work, but the price gouging discouraged me from ever being a customer again. They fixed some of the Check Engine Light Codes, but not all of them. I took my car to Midas at 7137 S. Western Avenue where they completed the work. Kudos to the guys at Midas. These mechanics are like surgeons for your car. If there's a hard-to-find-problem, they will find it and fix it.
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December 2023 by Andrew Brazzale
Took my car in here because it was having some trouble starting up. They did the diagnostic and told me I needed a new battery and a new water pump. Suggested an oil change which I was admittedly overdue on. They tried to sell me new brakes and tires as well which is a hard sell to just throw in on the end of things and wasnt really related to the issue at hand. A month later now and my car is still having the issue. They replaced what they said they'd replace but I paid roughly 1300 to not have my problem actually solved and that's a price you think you wouldn't have to gamble on.
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November 2023 by Janice Roush
Great job on my rear brakes! Fast, friendly, and reasonably priced.
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November 2023 by Jose P.
I've been coming to this shop for years , amazing service and friendly workers . Definitely recommend to all my friends and family.
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October 2023 by luke neumann
Pretty sure they ripped me off.They replaced my coils and plugs at 15k miles to solve a stuttering start issue i had. Solved nothing. Cost me thousands.
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September 2023 by Gabriella Ashlin
*Edit* the shop called me after posting this review and offered an apology and a partial refund. It did show me they care to own up to their mistakes and being helpful to their customers.I've gone to them a couple of times. Their diagnostic price is way too high for the poor quality. This last time they didn't actually find the problem I described in detail. Instead gave me a list of things to fix that were pricey. I had them redo my brakes, they overfilled my brake fluid, which was causing damage to the brakes. There were codes on my car ECU that they didn't look at. I had another mechanic fix their mistakes and oversights for much cheaper. The customer service is very nice.
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August 2023 by Nicole Glatter
Great service here at the AutoTech!! I had to take my car in for maintenance and Carlos Tom and David were super helpful and thorough when it came to explaining all the service being done. They printed and emailed an itemized receipt of all the safety and recommended service— I ended up only wanting the safety service today and they were very accommodating of that. I am a new car owner and feel more educated about my vehicle after going to Auto Tech! Thanks guys!
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August 2023 by STEPHANIE KING
Always a great experience!!! I will not let anyone touch my car except for the guys at AutoTech Auto Repair. They listen to my concerns. They always made sure I was aware of the issues if any, and provided a resolution. They stand by their work, which you don’t see anymore. These guys are amazing I will forever be a loyal customer
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August 2023 by Maria Martellaro
I went to AutoTech on a 'what's close with good reviews' emergency basis and I am so glad I found them. They were so much faster than I expected, very polite and kind to an out-of-towner, honest, and were willing to explain anything I was curious about. Plus, I don't know what they did exactly when they replaced the parts I needed, but my car is running even quieter/smoother than it was before.What really cinched it for me was the woman at the payment/keys counter. She stepped in for me when some guy behind me in line was being a bit of a creep and a jerk and made sure he moved on and didn't bother me. I will be going back any time I'm in Chicago and need anything and telling friends who are in the area.
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August 2023 by AMAC
Carlos, David and Tom you guys made my experience so wonderful. I came in due to hub bearing noises and was diagnosed with bad hub bearings and axle replacements. I’m so happy I came to AutoTech I had a great experience and it’s so convenient to be in the same neighborhood. Thank you so much once again my car runs like a BEAUTY!!
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June 2023 by Donte M.
My now deceased father use to come here always. Exceptional work then and now had an emergency thanks to jiffy lube. An was able to come directly in to drop my vehicle off. Great people oh yes, free coffee as well!!!
