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October 2024 by Sidahmed Menazib
Great service , very nice people especially john he was Soo helpful. I had a problem with my car and they didn't even charge me or took advantage. I really recommend them . If I could do 10 stars I would
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October 2024 by Mimi Koko
Highly recommended! Wonderful experience!
We worked with Zac on a car purchase, and everything went very smooth.
He was more than willing to answer all our questions even over the weekend.
He ensured everything was in place before handing the car to us.
Unparalleled experience compared to other dealerships and the price was pretty reasonable.
Also, “Auto Boutique Chicago” is in a great location and the place is sparkly.
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October 2024 by Francis Roti
I was very pleased with my service at Auto Boutique Chicago. It’s not easy to find competent mechanics that know how to work on vintage cars. These guys were able to do a major service on my vintage Porsche as well as a simple service and oil change on my newer BMW. Thanks ABC!
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August 2024 by Judy Bishop
Overall my buying experience with Auto Boutique Chicago was fine, until it came to the title. After waiting for the title to get to me, I scheduled an appointment and go to the DMV only to find out the title wasn’t filled out correctly in multiple places. I contacted John, the sales person I worked with purchasing this car and he was apologetic and asked me to mail the title back to them so they could finish filling it out, and he would get it right back to me. One week after mailing the title back I still have gotten it back. I contact John again and he assures me that even though he doesn’t work in the title department, he would make sure it was being sent out that day. I asked him to please send me tracking information and he again assured me that he would. 2 days later I still have no tracking, so I again call John. He then tells me they cannot send it to my address via UPS, as I have a PO Box… I ask them to send it via USPS, and he tells me it will go then that day and I will receive tracking information by the end of day. The next day, I have to ask for the tracking number. Later that day John replies to me with the tracking number and then tells me “This concludes our correspondence. If you have any questions or concerns that you wish to speak to someone about, I recommend utilizing our website for contact information for anyone other than myself.” Gee thanks John! This really makes me want to do future business with your dealership! Somehow Zachary Madigans name is involved with this as he was the person who eventually signed off on title, so maybe John’s just cleaning up his mess? Or vise versa? All the same, this would have been a 5 star but this title issue unfortunately put me off.
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August 2024 by Pascale Larré
I want to express my dissatisfaction with the poor experience and wasted energy I had here. We made numerous reservations to test drive a car. The first time we arrived, no one informed us that the car was given to someone else while they were fixing their car. The car never arrived, and we had to call multiple times to check when it would be available. When it finally arrived, we had another appointment to test drive it, but the same day of our appointment, it was reserved for sale to someone else who arrived after us. I have never been treated so poorly when trying to buy a car, and I can't believe the waste of time, resources, and energy we experienced, especially since we were genuinely interested. This is a place you should not trust for buying a car.
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August 2024 by Laura Rouser
Have the car checked before buying. And don't trust their fixes. Bought the car in December, only drive it twice a week, if that, and the transmission went out in July. The tires were out of alignment during my test drive they said it would be fixed when I bought it, I took it for an oil change and they said the alignment job was terrible they just added extra weight and that's why the tires sounded terrible when I tried to park.
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June 2024 by Rajan Patel
I had a really great experience purchasing my car from here. They had great prices and have everything inspected with their in house mechanic shop. I still wanted to have the car inspected by an independent mechanic which they had no problem with and actually took it there for me, which they will do as long as it’s not too far from them. That allowed me to not have to take time off from work. John and Zac were both really great guys not the stereotypical used car dealership experience. They also got me a good deal on the financing which I appreciate. They also offer an extended warranty and I looked up the reviews of the company they use which had pretty good reviews.
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June 2024 by sgracie14
I was fighting with my insurance company after totaling my Volkswagen Beetle in an accident. I was trying to buy a Beetle GSR from this dealership over the Memorial holiday weekend.
John Cox helped me throughout the whole process and was even going to try to extend my 5-day hold on the car in case I couldn't come to get it that weekend. He was easy to work with and had been cheering me on all week until I confirmed that I was coming to Chicago to pick up my new car.
After signing the paperwork, I found a small gas leak that went unnoticed by them before they sold me the car. John was quick to get a tow set up, he had the car sent back to the dealership, had my car fixed on Tuesday after the holiday, and had my car towed to Saint Louis, Missouri, he even had my car power washed to get the gas smell out of the inside. While all of this happened, he made sure that I did not have to pay a single cent for all of this to happen. He kept me updated throughout the whole process as well.
If you are looking for a new car, I HIGHLY suggest going through them, and I HIGHLY recommend John as your dealer. He has a fun and bubbly personality and is very honest about everything. This was my first time buying a car from a dealership, and it was the best outcome I could have had.
I could write another paragraph about how much I recommend working with John and his team!! My car will be here tonight, and I cannot wait to cruise around in my new, clean, fun Bug, all thanks to John and this dealership!
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June 2024 by Yonatan Sanchez
Great experience. Would recommend this place. Process was real quick. The purchase of my vehicle was what I expected and looking for. Thank you for your business and professionalism.
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June 2024 by Dan Fox
We drove down from WI and we were very impressed. Their indoor show room was full and very nice. Right away when we met John, we felt like we came to the right place. He was very accommodating and made us feel welcome. We got a very good deal on a car. The drive down was well worth it.
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May 2024 by Brendan Janowiak
John was amazing to work with. Flew from South Carolina and he kept constant contact and answered all my questions. The final purchase process was easy and smooth.
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May 2024 by Dajah Mcdaniel
The experience I’ve had with this company was great! The staff was great and very helpful.I love the atmosphere!
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May 2024 by Bee Coe
Zak was an amazing sale person. My daughter lovesssss her car
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March 2024 by toners
John was transparent and honest. His positive attitude and responsiveness made decision making easy. Refreshing to have such honesty in sales nowadays
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March 2024 by E Mo
Last February we bought a Buick from John and it’s been a great vehicle. These guys are straightforward with everything. They met me at my price and they shipped it to me with a flat price. It was a great deal everything went smoothly. Communication was great would recommend to anyone.
