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November 2023 by Mahenoor Ahmad
My husband upgraded his line to the new iPhone, but gave the phone to me. It caused some complications with our account, but long story short, John (and Cesar) were able to help us out. Amazing customer service. Not to mention, Cesar also jump started our car when the battery died!
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November 2023 by Özlem Ergün
John was extremely helpful. I had such a complicated issue with my home internet because of moving and I was about the terminate it. He helped me to figure it out with his recommendations.
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November 2023 by Zakaria Habbaba
They are very helpful no waiting solve all your inquiries very fast the staff, specially Mr John at south loop branch he is very professional and help full make you feel you are one of at&t family member save your time really appreciate you at&t for Mr John wish you all the best. Thank you Mr John so much thank you AT&T again:))
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October 2023 by Eli Johnston
John was extremely helpful. He found ways to save me money and provided excellent customer service!
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September 2023 by Rajnish Kapur
Matt was simply awesome! Very calm, very professional and made my experience a very pleasurable one!! Absolutely brilliant.
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September 2023 by brandon medow
So I was upset with t mobile. On my lunch hour I walked into the AT&T store on Halsted and Madison.Their customer service rep CESAR jumped right up to help me.Long story short, he set me up with a new I phone , and service with more features than what I had with t mobile, all at a competitive price.AND I was back to work on time.Thanks AT&T And thanks CESAR
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August 2023 by Kwame Bridges
Great staff and amazing service. Jhori hooked me up and was very efficient. Will be coming back soon !
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August 2023 by Felipe Kromwell
Jhori and Nic were great in their help to finding me accessories for my brand new Iphone 14 pro max that Jhori helped me to upgrade to. Personable staff and exceedingly helpful. Thank you ATT and thank you Jhori and Nic!
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August 2023 by SGPRO Business Account
Came in for assistance with my account and questions about AT&T fiber. Nick and Jhori were great!!
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June 2023 by Krystina Leiva
Nick and Alex were great in me upgrading to a new iphone. I have had some bad experiences at other ATT locations in the area but these two gentlemen really were super welcoming and helpful.
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May 2023 by redheddad1
went in for a new phone. guy that helped me, alex couldnt have been nicer or more helpful. what a pleasant experience all around. will def use this location again
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May 2023 by Marko Horvat
Very pleasant experience. Jhori and rest of the guys at the store really went out their way to help me.
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April 2023 by Joshua Cash
I came into the store a couple of days ago looking for some information about buying a new phone and possibly switching providers! I spoke with Kristen Morrison who was super helpful! She was very pleasant to speak with, well informed, and listened very well! I’m very glad I came into the store!
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April 2023 by Jonathan Cortez
I came here to upgrade my phone a week back, because I had been having problems with another provider and I sat down with Kristen who was an excellent salesperson with a great energy. She helped me pick a new plan and get me squared away with a new phone. Kristen was so knowledgeable and really helped me through a stressful time. Thanks so much!
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April 2023 by Jaye Holman
Jhori and Nic were very professional and customer friendly, your store was clean and the atmosphere was fantastic.
