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July 2024 by Dejha F
This bank is stupid and inconsiderate. Will close your account for absolutely no reason when opening. SAD. Don't bank with them.
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March 2024 by Lawrence McCarroll
I had a great experience at 47th and gottage bank
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February 2024 by Laverne Mayden
The staff at Bronzeville goes above and beyond for their customers- Ashanti is great! Would definitely recommend!
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June 2023 by Mia M-J
Friendly associate bank employees . They are very knowledgeable .
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March 2023 by Lisa Little
Terribly stank attitudes!!
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April 2022 by Katrell Harris
I had deposited a significant amount of money into my acct a couple of years ago and hadn't used the funds... Went to get my money after 2 years... They tell me it's gone... But wouldn't tell me where. I had to argue and fight with these ppl for 2 days... Like yelling back and forth... Once I got my lawyer on the phone... They found the money.... Very unprofessional... I dread going to this place but I have to unfortunately... Sad
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April 2022 by Michael Curtis
Corporate needs to review the actions of the employees at this location. The Branch manager is very unprofessional and doesn’t deserve her tittle.
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September 2021 by C
I wouldn't dare advise anyone to join "Associated Bank" because of the customer service that they rendered. When you walk into any institution such as a "Bank" you expect to see 3 standing qualities, 1) Cleanliness, 2) Professionalism, and 3) Customer Service. Out of these expectations only (1) looked presentable, while the other two (2) & (3) didn't meet guidelines or procedures. When you walk in the doors - it was like "Eyes On You" aka "Suspect" like you did something. The reps were unprofessional and didn't provide customer service like they should have; instead of, assuming the worse in people. Clearly, that is not the way to run and handle business. My ratings wouldn't be a STAR, but a ZERO because of the unprofessional standards that they pro-trade and unprofessionalism for the customer service that was presented.
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July 2021 by Neenah Brown
As a young black woman I have seen examples of bad customer service but this by far has to be the worst at this branch specifically. I now know that there are people that look like me that are also opposing to my success and will do what ever bad they can versus helping. Zero stars
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July 2021 by Mr. Brown
Terrible experience very unprofessional branch manager is a bad example for the employees to follow. The way they treat their customers at this branch they won’t last long. Never settle for subpar treatment or just outright bad service. Extended review coming soon. #dontwasteyourtime #bankelsewhere #mrbrownsaid #googleexpert #BBB
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July 2021 by Antoine Denton
Terrible customer service and very bad attitudes. Branch manager was very rude.
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November 2019 by Octavia Bradford
I was there today and it was quick and easy and the teller Nanesha was super nice. She broke everything down and explained it.
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August 2019 by Arnetra Ketzia
Horrible service. I was going to open an account but the person working there had a horrible attitude and definitely did not seem interested in having someone open a new account. If 0 stars were an option this location would not even deserve that.
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December 2018 by le schelle
Associated Bank is the supreme best I love doing all my banking with them. For years I hated the fact that no location was closer to me on the south side. I have been doing business with them for years. I always had to jolt downtown to make deposits. I was over joyed when they opened up a branch on 47th street. I shop in the area all the time this was a big Win for me. Associated Bank I'm so happy you're here you have the best tellers ever they are all so friendly and you get me in and out love that.
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August 2017 by matilda urzua
Very friendly staff