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October 2023 by steven schoppert
I bought a puffer for a really good price because of a moving sale. The owner was welcoming and gave me his card to let them know how the avocado puffer does. I will be back next year and visit the new location.
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October 2023 by Love Dates
Came and did his job. He actually was very responsive and recognized every issue that I had with my tank. Came and did his job w/o any time wasted, he cleaned and prepped well. And left nothing but smiles in the room. His service was very much needed.
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October 2023 by Jordan Breslau
Brandon was so helpful for getting fish for my first aquarium! They had a nice selection of freshwater fish as well as some salt water fish. I got danios, tetras, molly fish, shrimp and snails. They also can create a whole tank that is self filtering if you can invest! Thanks Brandon and Co.!
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October 2023 by AF
Update: today, i reached out to the owner with questions about the water temp for the tank i bought from this place and instead of the owner being professional, he accused me of "coming at him." The discussion ended with me in tears and i wont ever be back and wont ever refer another person there and wont ever contact him again. Customer care goes a long way and this one ended today.Owner, you continue to be combative. You want to go back and forth with a customer? Nowhere in my texts did I ever say you sold me an incomplete tank. And sure you have your receipts that i was happy at once, no one ever disputed that. Perhaps you should listen to what i ASKED instead of being so combative. And you are also LYING about slurs. What i said was that i was getting upset and was about to f___ cry, and then I hung up. So not only are you combative and unprofessional, but you're also untruthful.
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October 2023 by Ashma F.
Things are always good until they aren't. It wasnt until i had a question that my experience soured. A phone call regarding products should not end with the customer crying. Never again.
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October 2023 by Tiffany Neal
The place is so nice with lots of fish and the owner/workers are very helpful,friendly and informative about the different types of fish I only bought one but I will be back for more....
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August 2023 by Jdm_ whor
Today I had the luxury of meeting the owner and operator of aquatic oasis, let me tell you, that man know his stuff, I gave him my predicament and he helped me find the solution quick, not only that but he also helped me save money by buying things that aren’t needed, he truly cares about his community and the people in it, hands down a great place to go even if it’s for advice, call or show up in force and support this community business please. Also he needs more reviews so please after you visit, give him a few stars please.
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August 2023 by Roosevelt Folie
This is an amazing aquatic business located conveniently in my southeast side Chicago area in proximity in our neighborhood. The array of species of fish ??? will keep one occupied for sometime. Our hobby is our aquarium and with the expertise of owner Brando and his staff, we are able to maintain a healthy beautiful environment for our aquatic pets ???! Thank you Aquatic Oasis for your quality services. A very happy customer?
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August 2023 by aziul13
It only takes one bad experience. I have come to this spot since opening day. The owner is charming. However, I went today and the young lady there has the worst customer service. She even gave me less than a dozen of the fish that I ordered. And it’s insulting considering I saw her go in the bag to take some out. Meanwhile I paid for a dozen and got 9 in one bag and 11 in the other bag. Very disappointing. I would not recommend this pet shop. Fish are expensive enough at this place. Now the staff is cheating its customer!
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August 2023 by Taylor Bennett
beware The owner of this store is a con Artist he will sell you incompatible fish that u will have to bring back. He will tell u that you can bring it back if i my doesn’t workout While knowing that u will bring it back only to tell u that u can’t get a refund or another fish but he will give u a 15% store credit
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June 2023 by Anthony Carter
Brandon and his assistant are very knowledgeable and friendly and they have a great collection of aquatic life. Aquatic Oasis is the best store in the neighborhood and I hope it’s here to stay
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March 2023 by Juan Gomez
The 6×6 saltwater shark tank is a must see, this is my new favorite aquarium store.The store had a great selection of rare and common fish plus a great selection of the essential, the tanks were also kept prestine. Very friendly and knowledgeable staff and owner.
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March 2023 by Amanda Worrell
Great shop with healthy fish. The staff is friendly and knowledgeable. Worth stopping by just to look at the sharks and stingrays!
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March 2023 by Stephanie Darrow
Super clean tanks, awesome fish selection and very knowledgable staff. This place is great and I recommend to any fish tank owner. They have freshwater and saltwater fish.
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March 2023 by Deion Sanchez
Brandon was great. Came in from out of town based off of the reviews. Worth a stop in. He is great to talk to about anything. Treats you like family. Prices are great. I wish I had a fish store like this back home
