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“The delivery team kept me aware thru texts where they were and expected eta. They arrived on time and brought the appliance to my 27 th floor condo.All was done fast, near and professional. I prefer using Grand Appliance over other dealers.”
10:30AM - 7:30PM
4233 S Archer Ave, Chicago
Appliances
“Excellent service! Bought a nightstand, some beds and bed frames yesterday. Carmen at the location on Archer was super friendly and kind. She also helped us a few weeks ago buying some couches at their location on Cermak. Will definitely be back again soon as I need some tables. Thank you once again Carmen!”
“Let me say this, Hiam is the best!!! I had a situation with my account and she was so patient explaining my account to me!!! Her professionalism is a breath of fresh air. She was kind and help me understand how to stay on track!!! Thank you Hiam for your help, support, and understanding! You rock!!!”
“The customer service was outstanding, and the product was exactly what I was looking for. I was so pleased with the service I received from Forrest. He went above and beyond to help me find the perfect item. I was very impressed with the quality of the product he recommended.”
“When a house we purchased turned out to have improper venting that was not up to code for 2 fireplaces, we were despondent at the of thought of major construction to correct the problem. A friend referred us to American Heritage, and they recommended switching to ventless fireplaces and sealing off the chimneys avoiding a huge headache. We went with their reco and could not be happier. Installation was professional and excellent and their customer service post-purchase has always been great. Highly recommend.”
“Great selection (mostly online but decent in-store), great service, speedy delivery. Sarah in sales was super responsive. I started my renovation project at Studio 41 near Merchandise Mart (near my job) and in Lincolnwood (near nothing) and while the team in Lincolnwood was MUCH nicer than the folks on Hubbard (it wouldn't take much) there wasn't nearly the responsiveness and pricing transparency that I got at Ferguson. I was initially very overwhelmed by by master bath rehab- Sarah was easy to work with and worked well with my contractor to replace a Kohler tub that arrived with minor damage. Totally a 5 star experience”
“There are 2 ways to get to the docks. Id suggest the green route. As flatbeds unload in the home depot driveway. There's quite a bit of room to back in. They were fast to unload.”
“Excellent new site for our company, which serves consumers in the south and west. More significant is the level of personnel service we have experienced. So far at this place, I've only worked with Rolondo, Carmine, and Alex. The work ethics are shared by everyone of the workers, I'm certain. Thank you so much, Racine.”
“Quick service, and the staff is very friendly and knowledgeable! Reasonable prices, too. I recommend calling before you stop by just to confirm they’re in the shop. Also, cash only!”
“US FURNITURE AND RUGS is my first time being in the store. Sale Manager was very polite also friendly. Also they have so many beautiful furniture and rugs to at great prices ?”
10:30AM - 8PM
5652 W Diversey Ave, Chicago
Appliances
“Was able to get a dresser and couch from here price was very reasonable only wish would have put it together for my wife instead of dropping off in pieces. Other than that great experience.”
“This is the thing I love about Coles and why our next purchase will be from them: each person is kind and has the training, knowledge, and, most important of all, the authority to actually solve problems, not merely be sympathetic about them. Great place. I highly recommend them. I needed a favor, a seemingly simple favor but a favor nevertheless. I called all the big box stores. They were, for the most part, kind and, in an odd way, responsive: they killed me with encouragement. But after three weeks of encouraging phone calls with Customer Service agents and managers alike, and unanswered phone calls and promised but unreceived emails from the folk who might could actually do the favor, I was no where but two weeks behind: everyone said this should be possible but no one could do it, despite being willing to. Remarkably, it was an Orange Big Box Customer Service agent in rural Kansas who lead me to Coles. She said to me, "When I needed this I called my local furniture store." I said, "There aren't any anymore where I'm from." I was wrong. It took 24 hours. I found Coles on my first online search and was embarrassed to realize they have been in my neighborhood a few decades longer than I have. I got Kevin first call, first ring. He said, "No problem," and put me in touch with Charles. Who responded promptly by email. And by the next day I was on the phone with Mark on one of the trucks. Problem solved. And then some. Most big purchases I dread. The research. The feeling all along that the house has rigged the game no matter how hard I work. My next big purchase I am actually looking forward to because it will be from Coles.”
“Personally, they do help you find what you are looking for so you don't have to walk aisle by aisle anymore when you don't have time... and when paying, the process is quick...”
11AM - 10PM
2603 W Devon Ave, Chicago
Appliances
“Must visit. They have every Indian item that you are looking for. Starting from idols, to handicrafts, decorations, festive collections, etc at a very reasonable price in Devon. Run by very friendly people. Highly recommended.”
9AM - 5PM
3914 N Western Ave, Chicago
Appliances
“We had a plumbing issue with our new bath spout. Ernest talked with my contractor and took the time to find a solution. He ordered the part and the project was able to be completed without a delay. Thanks to his professionalism and creativity, he and my contractor were able to solve this tricky connection issue without ripping out the newly installed tile.”
“A very large and diverse selection of goods from DIY to professionals, as well as articles and appliances for housewives.
I was really surprised.
You can also choose from a wide range of building materials.
Surprisingly, you can also arrange a kitchen, bathroom or laundry room.
I was very positively surprised by this market.
Prices vary, sometimes they surprise positively, sometimes they surprise you the other way around. I am writing this review from the perspective of a tourist from Poland running his own business.
A big plus for me, I recommend it.”
10AM - 9PM
2100 N Elston Ave, Chicago
Appliances
“I won’t lie, I had a pretty awful experience with Best Buy trying to return a TV that was defective at the time of purchase.. however Justyna (a manager at this location hopefully I’m spelling it correctly) completely turned the transaction around by fighting for what was right with another customer service employee from Best Buy over the phone.
When I called Best Buy on the phone within the 15 day return window (they only have call centers) I was told I had to physically bring the TV into the store to make the return. Which was false.. needless to say it was a whole stressful ordeal but Justyna handled it very professionally. She was kind but also just enough spice for me to respect how she wand handling the situation.
Idk who reads these but give that woman a raise because she deserves the world. THANK YOU!!!”
“Mikes furniture is a great family own business. Getting my first recliner sofa and they were able to get me a great deal on it and deliver it within the week. It was amazing service and between Charlie, Mike and the rest of the team, I felt assured I was taken care of. also, with the new Korbach faux leather reclining sofa I got, I wanted to get the warranty so I didn’t have to worry if anything happened. My sofa is my everything sofa. I study, work, and enjoy my new tv from my sofa. Couldn’t have gone anywhere else. Thank you Mike Furniture!”
“Needed an ac quickly late at night and the ac units were all over the store. Michelle asked us if we needed help and she quickly found the best ac for us. Thank you for being so quick and so kind!”
“The employees are always welcoming and friendly with wonderful advice/tips. I'm doing a few DIY projects this year and some things will be contracted out, but regardless as to who is doing the work. The Home Depot on 87th should be your first stop. The paint and paint supplies as well as the peel and stick are all from Home Depot.”
“Shout out to Crystal and Liz who provided one the best customer service I've ever received at a Home Depot.
Great store as well, makes shopping for small hone projects easy.”
6AM - 8PM
6211 N Lincoln Ave, Chicago
Appliances
“I had a great experience at this location yesterday. I needed assistance with a kitchen remodel, and Matt Rodriquez was incredibly friendly, helpful, and knowledgable. I'll be coming back to this location and to him for future projects.”
“Well stocked. Nice customer service. The gentleman who helped me and my mom carry a heavy item to our car was very nice and helpful. The young lady lifted a heavy bag to put it in my elderly mother's cart. I thank her for her kindness.”
“I went to HD tonight with a headache that I wasn’t sure I could master. But with the help of Getulio did with ease. His knowledge and willing to go beyond was greatly appreciated!!”
“I had one of the best Best Buy experiences on June 9th with David/Dave. He was super knowledgeable and very professional. This location is a little far for me, but it earned the right to my next big purchase.”
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“As a fellow distributor in another state outside of Midwest Laundries territory. Jim was very helpful in supplying a dryer to a local manufacturer that needed it to diagnose a situation we were having with the communication between the dryer and their card system. He expedited the dryer to them the same day so they could diagnose the solution. I thank Jim and Midwest very much for their assistance. Especially when we had no prior relationship with Him or Midwest.”