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September 2023 by erica sanchez
This spot is a literal GEM! I stumbled upon this establishment by chance but the universe did her thing. While it is beautiful and filled to the brim with stunning pieces, it is home to some amazing beings. Madison has helped me on numerous occasions pick out the best gifts for friends and family. Each person has loved their special gifts. Viviana has done a spectacular job of supporting extra talented designers. Viviana is the best of the best in creating timeless and unique collections. You will not be disappointed here. ♥️ catch me writing another review when my future husband gets my ring designed here.
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August 2023 by Stephanie L.
Oh my...this store is FANTASTIC! Popped in after the infamous Logan square farmers market as my hubby and I were just walking by. The jewelry in here is FANTASTIC. They offer several artist's pieces and collections. I loved it! I could've bought almost the entire store! I bought two different earring sets that were the cutest studs! I am more interested in quality, one of a kind pieces over quantity. The staff was all super nice and helpful as well. I most definitely will be back!
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July 2023 by Katie Goebel
I cannot recommend Adornment and Theory enough. I walked in the shop and within minutes fell in love with what would become my custom wedding band. The entire process and customer service experience were beyond stellar and I am so excited to purchase additional pieces from them in the future. I also love supporting local, female-owned businesses!
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April 2023 by Elyse Agnello
Viviana and her team created a custom engagement ring with family heirloom stones for me. They patiently worked with through my hectic schedule and particular design aesthetic. I couldn’t be happier with end product. I’d highly recommend Adornment & Theory for anyone seeking a unique and thoughtfully crafted piece of jewelry.
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April 2023 by Sarah Wille
I worked with Adornment and Theory to create my customized engagement ring. I wanted a non-diamand triangle cut (trillion) and that was simply something you can't walk into any jewelry store and buy. The team listened very well to my vision and executed perfectly. I am in love with my ring and can't wait to keep wearing it daily. Thank you A&T!!!
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April 2023 by Kiran Patel
I had a great experience designing my anniversary ring with Viviana. She took my haphazard ideas and transformed them into a beautiful piece. I’m forever grateful for her patience and expertise!
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April 2023 by Kiran P.
Viviana was a great partner in designing my anniversary ring. She is so creative and truly listens to her client's needs. I am grateful to both her and her team for being so professional and kind.
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December 2022 by ariana n
purchased a ring from here that they had apparently outsourced. I had the ring for a few months when I noticed that two stones were missing. I reached out to Adornment + Theory and they sent the ring out to get repaired. When I went to pick it up they said that there was going to be a $90 fee for the repair which they didn't tell me before handing it in. I was under the impression when I handed in the ring that there would be no additional fee. I paid $350 for the ring, a $90 fee on top of that would have made the ring very expensive for a ring I had less than a year and wasn't good quality. They ended up waiving the fee and reassured me that the jeweler had fixed the ring and it wouldn't happen again. Sure enough, 2 months later a stone was missing. At this point, the piece seemed faulty. I had asked if I could exchange it or pay more money for a different piece as I didn't want to continue to have this issue. They refused and said that I could come in and I would have to pay for the repair (keep in mind I still have not had the ring for a year). I would qualify a $350 piece of jewelry as a "fine" piece of jewelry so to have to deal with these issues with no sense of remorse about selling faulty jewelry is such bad customer service. I refused to work with the company and am now working directly with the jeweler who was nothing but apologetic.I understand that they aren't at fault for the jeweler's quality of work but as a business, if you choose to sell another artist's ring, and increase the price of the ring to make a profit you are accepting the burden of any problems that arise to ensure that your customers want to return and have a good experience.
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December 2022 by Ariana N.
I purchased a ring from here that they had apparently outsourced. I had the ring for a few months when I noticed that two stones were missing. I reached out to Adornment + Theory and they sent the ring out to get repaired. When I went to pick it up they said that there was going to be a $90 fee for the repair which they didn't tell me before handing it in. I was under the impression when I handed in the ring that there would be no additional fee. I paid $350 for the ring, a $90 fee on top of that would have made the ring very expensive for a ring I had less than a year and wasn't good quality. They ended up waiving the fee and reassured me that the jeweler had fixed the ring and it wouldn't happen again. Sure enough, 2 months later a stone was missing. At this point, the piece seemed faulty. I had asked if I could exchange it or pay more money for a different piece as I didn't want to continue to have this issue. They refused and said that I could come in and I would have to pay for the repair (keep in mind I still have not had the ring for a year). I would qualify a $350 piece of jewelry as a "fine" piece of jewelry so to have to deal with these issues with no sense of remorse about selling faulty jewelry is such bad customer service. I refused to work with the company and am now working directly with the jeweler who was nothing but apologetic. I understand that they aren't at fault for the jeweler's quality of work but as a business, if you choose to sell another artist's ring, and increase the price of the ring to make a profit you are accepting the burden of any problems that arise to ensure that your customers want to return and have a good experience.
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October 2022 by Dayna Standen
There are not enough amazing things to say about this shop, their staff and designers! I have had two rings customized, purchased another two and just received my first necklace! This is my favorite company ON THE PLANET! Bianca and Madison are super responsive and just absolute angels! We have had video calls to go over designing custom pieces and their response through email is so quick! I lived in Chicago and fell in love with them and now living across the country, I am still a loyal customer! Thank you so much team! You are wonderful!
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October 2022 by Tacana's Kitchen
We love our custom wedding rings. We will definitely be back to purchase more jewelry. The entire staff is Amazing!!
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October 2022 by Vanessa P.
My husband and I went through various Jewelers before finding Viviana and her team. No one could accomplish what our limited knowledge in jewelry making thought possible with his grandma's wedding ring set. Given it's age and sentimentality, Viviana offered a beautiful solution for a new ring stack, which included restructuring the original yellow and white gold wedding band to fit instead of melting it down as others painfully suggested. Both the new engagement ring and 3rd stack were designed in the same spirit of the original and we couldn't be happier with the communication throughout the process. She was respectful to budget, providing various options and in her ability to create CAD drawings/renderings put her on a level that exceeded my expectations. We now have a modernized heirloom to continue to pass down for generations. Thank you so much!
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June 2022 by Shannon O.
Shoutout to Bianca! She made my rings absolutely beautiful!! I work at a company a few doors down so I can't help going into this amazing business but really I just go in to see what Bianca is going to show me and she has amazing taste, great service, and such a good eye for each person's style. This business is awesome!!!!
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March 2022 by Joneice B.
Absolutely love this jewelry shop. First came for a Yelp event and purchased some Vanessa Chan earrings. I got some good news lately and want to treat myself to something nice. On this occasion, I came after brunch with a friend. We were helped out by Madison. She also helped me the last time and actually remembered my taste in jewelry. This time I didn't find what I was looking for my new jewelry piece. There was some lovely items but out the price range I wanted to spend on this occasion. Of course I would want the $1400 delicate diamond ring. Lol. However I will be back in May to see if they got some different items. My friend grabbed this gorgeous green (Tourmaline) ring. Girlfriend is lucky she saw it before me as I really did like it and it was in my price range for self-present. Oh well next time. Check this Latinx owned business. If you are lucky, the owner will be there. The owner is not only an artist but so knowledgeable about jewelry. Really enjoyed visiting with her last time. She also does custom pieces. If you are looking for a personalized item, consider a consultation with the owner.
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March 2022 by Michele Anne Lenni
Lovely jewelry and fast shipping