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March 2024 by Joseph Pastore
Joanne Graczyk is fantastic! Super helpful. Made sure everything was working properly. Professional and friendly. Thank you again Joanne!
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March 2024 by Eunice Razo
Access One is the best! One of the most notable aspects of my experience is their remarkable ability to swiftly resolve our service tickets. Whether it's been a minor issue or a more complex problem, their team tackles each ticket with speed and precision, and minimal disruption to our operations. It's evident that they value the importance of prompt resolution for their clients. Thank you Access One!!
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March 2024 by EHMS Mechanical Services
Exceptional customer service. Their response time to any changes or issues that come up is very fast. Their staff is very knowledgeable. We have employed this company for over 10 years and will continue to do so.
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January 2024 by Cynthia Adler
As an office manager, I appreciate the high level of customer service that Access One always provides. They never fail to resolve whatever problem is presented to them. And they do it politely and efficiently.
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October 2023 by Stephen Bastic
Horrible. They claim they never spoke to Reside properties and its obvious they are tryinh to cover echothers.bad customer service.
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September 2023 by Kalifas
We absolutely love Access One! They have helped me with IT related issues many times. The service is always prompt and helpful, and they never keep me on the phone for longer than needed. They also support animal charities. 10/10 in all my experiences with them.
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June 2022 by Patrick Bragisson
Receiving unwanted phone calls from your place of business, my phone number has been on the Federal Do Not Call List. I put in a complaint with the FCC, take the fine and stop calling me.
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December 2021 by Jason Mitchell
I work here and am not at all biased!
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August 2021 by Faiz ayd-dïn Miṣbāḥ Seyit
We were returning some old devices and we literally had to take it upstairs and then lady at front desk asked us take it further in, to place it behind the wall, inside office. Three heavy boxes !
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January 2021 by Goran Grkovski
Asking for $ and they dont even service the area you are at
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October 2020 by Barb
Okay, so they take my money as payment for a hospital and then call me the next day that they could not help me and that they would process a refund... the refund will take up to 90 days.... what?!
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February 2020 by Lewis M.
Got fooled by all the "awards" they advertise. These guys are horrendous. If you are put on hold, their waiting message states something to the tune of "unrivaled amount of accountability" and that really could not be farther from the truth. LOOK ELSEWHERE FOR YOUR VOIP NEEDS!
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January 2020 by Jacki Weaver
Great service and value so far! Very happy that I made the switch from Comcast!
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August 2019 by Andres Ramirez
This company is the worst company in The planet, my company contacted their services and what a nightmare. Every single day the internet and the phones are down at least 5 hours per day. The installed and old used modern that worked for two days, and they came to change it for another one. We have been having this issues for more than 3 weeks and always the say that they open a ticket and are working on the solution.
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May 2019 by Scott Yilk
AVOID THIS COMPANY AT ALL COSTS, I signed a contract with this company and they took forever to get things going. I cancelled before my service was even hooked up and they then said I was responsible for 11k due to my contract. I had a 90 day satisfaction guarentee. I said I wanted to cancel well within 90 days. They said since I never even used their service I could not cancel but wanted 11k. I never even used their service.!!!!! I have seen numerous reviews on them with horrible customer service. I received a threatening letter from their lawyer. I could go on and on. Read the other horrible reviews about this company and stay away at all costs. I am absolutely filling complaint with BBB and FCC
