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December 2023 by JoSco87
Got my free diagnostic test and great communication about what’s going on and what’s recommended next and it didn’t take too long either. Thank you
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December 2023 by Latisha Butler
My mom dropped off her car on 12/26/2023 for a powersteering leak left over night and it still wasn't ready until 1:30pm plus was overcharged costing $1000 for the job when In fact the parts totaled are no more than $300 for a 3hr job !!! Scam artist at begged my mom not to bring it here because they're not just when it comes to ethical and better business practices I wouldn't bring a toy car here avoid this place at all cost
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October 2023 by Bill B.
Actually negative stars. Transmission code. Told I needed a replacement. They had the car for 3 weeks. Finally got it back and 30 mins later overheated. Coolant all over the place, broken hose connector right by the transmission. Had it towed back to them. 2 days later it won't start. Now they think there is an electrical problem. Have to get it towed to another shop. So 1 month and $2500 later I have a car that won't start, drove it into the shop and had to have it towed out. $2500 and no car. Don't go there.
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September 2023 by T Wise
Had a brand new transmission installed in my Chevy Tahoe in Memphis,Tn drove back home to Chicago and noticed a vibration in my Tansmission contacted the Aamco here in Chicago and they informed me that I needed new axle bearings and seal in the rear differential and that was supposed to fix the problem, another thousand plus dollars and now I have the same problem I don’t recommend them and still waiting to hear back from corporate because someone is giving some money back or to court we go!!!Service: Transmission
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September 2023 by mack jones
My car broke down. I thank God for Car Shield. The reason for a four-star and not five-star. Is simply because of the amount of time that it took. I found out that the young man (Keylin) not sure of the spelling. Is the only one working the front end of the business. Not being able to take a lunch break has to ware a person down. Once my car was diagnosed the repair was done in two days, but because the young man doesn't have any help to operate the front end of the store. It took a week to get the diagnoses. Needs more staff! What's actually keeping this business together is the young man who works the front end. Please get him some help before you lose him. He is an asset to your company.
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August 2023 by Justin Higginbotham
Went in for a check on the transmission but was told I needed to change my gear ratio. This is fine because it is something I needed to do, but they never checked my car to tell me that. Didn’t put it up, don’t think they even moved it and I really think he was just basing it off my tire size and the symptoms I expressed. I’m rating it this high because the young man manning the front desk was one of the most respectful people I’ve dealt with in a while. He was helping people with getting financing together for repairs. He was very courteous to me. The guys in there seem solid, I just wasn’t a fan of how one of their techs went about this.Service: General repairs & maintenance
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August 2023 by Vernon Butler
Teland, the acting manager is great. The service is great, with an excellent tech that worked on my car. Saved my vehicle's engine. Thank you Teland and crew.
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July 2023 by CHRIS DASTUD
Marcus was a great help with my 2009 escape, took his time explaining everything to me, my truck runs a whole lot better nowService: Transmission
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July 2023 by Ray Alexander
Very friendly and good customer serviceServices: Air & cabin filter replacement
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July 2023 by Sandra West
Well I had my car towed to dealership where I was informed that I needed a motor and the dealership didn’t recommend that I use my extended warranty so I had my Malibu towed to AAMCO at 4701 S Halsted where my extended warranty was excepted. Great customer service , very thorough technicians. Come to find out I didn’t need a new engine. My car is back on the road and running just fine. I am so grateful that I made the correct decision to go with AAMCO and that’s where I will be taking my Malibu for all services needed . I really appreciate Marcus and technicians.
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June 2023 by nicki hayes
When I say Marcos at Aamco transmission is the man you want to see. He play no games when it comes to getting back in your car. He tells you every step that need to be made. He go straight to the point with whatever warranty company you have. He going to tell you what's exactly going on and what he going to do to get you back in you car. I give Marcos 10 stars and recommend you go see him Right now he is in chicago on 47th Hastled . He is definitely the man you want to seeService: Transmission
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June 2023 by jake dunn
Marcus is a beast!! Super chill, helpful, and knowledgeable guy. Offered advice respectfully abut how best to take care of my vehicle moving forward. Place is affordable and my service was done quicker than expected. Highly recommend this location!Service: Transmission
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April 2023 by Ces Ral
good service, kept me updatedServices: General repairs & maintenance
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April 2023 by Yvette Reynolds
I brought my vehicle in for a quote on on my leaky transmission the customer service was excellent I was given some information on payment plans I look forward to working with them in a very near futureService: Transmission
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April 2023 by Blaq Carrie B
They were so warm and helpful when I brought my car in for diagnostic. I’m always semi apprehensive about auto shops as I feel women often get taken advantage of- I didn’t feel that way here. The managers are engaged in the process and the mechanics discuss your car issues with you in a manner that you can understand. I appreciate their services and will frequent this location moving forward. Thanks guys!!!