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July 2024 by Diane Owens
Loyal nail are very good as an African american they do very good work. Even though they don't do artificial nails, they still do good feet's and nails. Very happy.
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July 2024 by Avila Griffin
Cleanliness: This place is always super clean and always has good vibes
Stylist: The stylist here are always super nice and listen to what I want.
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June 2024 by Stephan Zajac
CK is the best! But everyone is very friendly, professional, and talented. This is my neighborhood choice for manis and pedis. The only negative I would say is that some of the massage chairs for pedicure do not properly function when you run it.
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June 2024 by King Fab
I’ve been going here for about once a month for the past 8 months. Every time I walked in to set up an appointment, each time they’ve denied my request for a fill because they do not fill acrylics. Funny because I gel fills from them every time. Besides the hassle of excuses and continuously acting brand new with me as a client, they take good (not great) care as a service. It’s frustrating to come here so often to support a local business but deal with the same excuses. Today’s interaction was a final straw as, who I assumed was the manager given her carrying a open cup with slush and sugar on the rim with a straw, told me the same excuse. “We do not do acrylic fills.” To which I always replied “These are gel and the lady over there did them last month. Like I’ve always done.” Then requested a wait time to which she quickly switched her excuse to reply “well we’re all booked for the rest of the day.” So sad. Better to not waste your time. I’d recommend Oh My Nails on Northalstead. They’ll remember you and actually do cute designs. Overall much better experience than consistently going to an establishment for months met with the same excuse to not take you.
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June 2024 by Ben Clark
STAY AWAY! I have gone here previously and had a decent experience but it has been well over 6 months. I went for my beginning of summer pedicure and just asked for a simple pedicure. I should have known as when she was using the cuticle trimmer more than usual it kept hurting and I was flinching and she kept going. After it concluded I went outside and looked and there is an obvious lack of training or experience. My nails were grossly over cut leaving the nail bed visible and my cuticles were destroyed and cut out around, not to mention they were not even cut cleanly they were rough and jagged. The next day I have pain in my toes and bottom of my feet where she over scraped and toes are tender where she cut the nail and cuticle too low. I also noticed the hygiene and cleanliness of the store has gone down hill, this combined with cuts during the pedicure from lack of training is a perfect way to get an infection, avoid at all costs!
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June 2024 by Johnny Strizzi
Girlfriend had an appointment here. She's from Europe, we were visiting our family. The owner (Cathy) of this establishment is the single rudest employee we've ever encountered across any industry.
Appointment at 1? Cathy is eating lunch until 1:15. Proceeds to butcher girlfriend's nails (she requested a russian manicure, french design). When we pointed out that the nails weren't cut properly, she proceeded to throw an absolute tantrum with a condescending tone. We remained calm and genuinely questioned where the tone was coming from because it was so wildly inappropriate. As if we were getting scolded by a parent. She proceeded to butcher the nails further. When Cathy applied the acrylic gel with holes and we pointed it out, instead of fixing the issue she applied more topcoat as if that would magically fix the fact that the nail was deformed. Cathy's behaviour, tone, and attitude was miserable and rude throughout.
She also didn't remove the nails my girlfriend had before. Overall a horrendous experience. Only writing this review because my girlfriend is ESL. She actually left crying because she was so worked up. Shameful experience and a poor reflection of Canadian nail care.
Check the photos. Also attaching the receipt (not that I should have given them a dollar for the experience) because the owner responds to every negative review claiming it's fake.
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June 2024 by T B
They will not do your nails if you already have polish. They do not do polish changes - go to Passionate Nail & Tan - much better service & prices … and closer to Loyola!
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May 2024 by yesha chowhan
I was a regular until today !! I used to love going there but I think they don’t like getting business !! I called in to book an appointment and no one answered later I showed up around 3. The salon was literally empty and all the employees were on their phone and still I was told they are fully booked for today and they don’t have any appointment for the whole day you can come tomorrow!! If they don’t take walk ins then why do they advertise such !! Also it’s understandable if it’s too busy on a weekend or when the salon is full but with an empty salon you’re saying you don’t have appointment availability is ridiculous!!
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May 2024 by Jerry Murphy
We have been coming here every other week religiously for years. The team is amazingly detailed, quick, and friendly. The space is clean and the prices are extremely competitive. We just get shiny buff but I see others getting color and they look beautiful. Highly recommend!
Cleanliness: I especially appreciate how clean and minimalistic the space is.
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April 2024 by Subaru Impreza
Bad place
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April 2024 by Urmat Urmillionaire
The owner of the salon exploits his employees as cleaners and forces them to work more hours than they should.
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March 2024 by Danielle Shepherd
I have had several great experiences here. They are easy to schedule with, always professional and kind. I have brought my two year old there a few times for manicures too and they are always so friendly and make it super fun. It’s also very clean. Don’t let the negative reviews turn you away from this great spot!
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January 2024 by Ksenija Zekic
Terrible experience! Pedicure terribly done, unprofessional "cosmetician", almost burned my feet with hot water (that she didn't even check!), didn't even apologize. I have been to dozens of spas both in Europe and here in the US, and worked over 10 years in a Spa center; so far this one is the worst I have ever been. She just didn't know how a real pedicure should be done and that's it. Not coming back, not recommending!!
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January 2024 by Klove Kman
Very bad and dont nothing.. they took my wife money.. my niece can do better
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October 2023 by Maura K Stefanik-Spertus
Everything you want in a Nail Spa: Dazzle Dry polish, clean facility and nice technicians