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April 2024 by Alina Montes
Employees are so rude here and not helpful at all. They get annoyed if you ask for an item hung up.
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August 2023 by Daniela Rodriguez
That’s the place closer for me to go and buy dresses for special occasions. However, I have gone there like 5 times this year and there is a lady with such bad attitude this 5 times I have gone. Always making faces.This last time I went, I got out of the fitting room and saw many dresses hanging I thought I could find one in there. I asked the lady who let me in the fitting room If i could look for any dresses hanging there that people leave because they don’t want them, she said ofc go ahead so nice. Then the lady with bad attitude gets there and tells the girl to leave and As I was looking through, the lady got them all even though she saw me looking at them. She didn’t even said excúseme or anything I think that was pretty rude from her. I could tell the nice girl felt bad bc of how she told her to go fix the rest of the dresses so she could be letting people in the fitting rooms.Also you ask her to get you something down and she does it with bad attitude. Aside of clothing being expensive, they she still treats costumers with attitude like if we were getting things for free! She should work somewhere where costumer service is not required ??♀️
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August 2023 by Winter Gonzales
I bought a blouse with a small rip on the side I noticed it and came to Chicago ridge to return it they said since I’d purchased it at orland park I’d have to go return it there, like what????! Aren’t you the same store!, and brand it doesn’t make sense but she was very condescending attitud3e, I left confused and with a blouse I bought the day before that I can’t wear since it’s damaged but again I won’t be shopping at Windsor
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November 2022 by Rosa Espinoza
Omg I was just there, and this girl who work there, it was my first time been in this store, I was buying my daughter a Dress and ask kindly for a shoes size and wondering a shoe size for my daughter and she was very very very very very very Rude with us, I was shock and didn’t want to make it worse saying something back to her, She look so angry with a nasty look, besides I bough a dress she was nasty, please Store manager change people who really wants to be with costumers and help people with questions , Nasty nasty attitude, I will never ever came back and see her nasty face looking angry at us, because the way we look or why she was talking like that to us,
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October 2022 by Heather Bibro
Employees aren't very friendly or helpful. Came in for shoes and they don't have anywhere to sit and try them on. I was told I have to wait in line to find shoes in my size?? They also do t have any options for plus sized people. Maybe hire some more employees to help, 2 people isn't enough. Mom dad and me is a better store with nicer people
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October 2022 by Jessica Quinn
Staff was rude any day I went. You can't even try on the shoes not even 5 minutes walking back n forth they claimed I was shopping in them. Their return policy is a joke. Was rushed the whole time of trying to buy a pair of heels.
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September 2022 by Heather B
Employees aren't very friendly or helpful. Came in for shoes and they don't have anywhere to sit and try them on. I was told I have to wait in line to find shoes in my size?? They also do t have any options for plus sized people. Maybe hire some more employees to help, 2 people isn't enough. Mom dad and me is a better store with nicer people
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September 2022 by ericka m
Tried on a few dresses, the girl in the fitting rooms was very nice, however at the end I was placing back the dresses to where I found them because they were already closing and another girl came up to me to tell me they were closing and rudely took one of the dresses from my hand to walk me to the exit. Pretty much kicked me out already so they can close mind you I was already leaving just was putting the clothes back.
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May 2022 by Mare Jimenez
Probably received the worst customer service EVER. I had a few questions to the girl in the fitting room and she would just ignore me. I let it go because to be honest sometimes you just don’t feel like talking. I put my clothes down bc I was trying to find a shirt my size and it was right next to me, the lady came and took it without even telling me “you can’t do that” she told me that AFTER I told her those are mine and she said yeah you’re not allowed to do that. Had she told me before i would’ve been apologetic and picked it up. I honestly had no idea you couldn’t do that. I only put it down on the shelf for about 2 mins or less. Just needed to find a specific shirt my size. It was not busy at all for them to be annoyed. I work in customer service I KNOW how customers can be. I was shopping for my trip in a few days and this is where I basically get my whole wardrobe. I ended up just leaving after I told her it was fine, I didn’t need her to take it up front because her approach was rude. There are ways to communicate to people and hers was not it. I understand certain rules each store has to prevent shoplifting, Ive worked in retail, but she didn’t even say a word before going and snatching my clothes that most I had already tried on and some I needed to try on. Mind you I was right next to the registers and there was about 4-5 other people in the store . Maybe some being workers .
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March 2022 by meagan “MJ” james
It's the go to for many reasons that the price has nothing to do with.
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December 2021 by Yuyu Palestine
dresses are really pretty but maybe overpriced
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October 2021 by Ana perez
Extremely rude staff they close at 7:00pm yet they decide to close their door at 6:30pm.
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October 2021 by Cindy C.
They close the store Early!!!!! At 6:30 when the mall closes at 7! It makes no sense! Save yourself the drive if you think you’ll make it before 7!
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September 2021 by Sandra Contrerarty
This area has a ton of garments and is in general manner bigger than the one in orland square shopping center. The workers were certainly terrified of stuff being taken as they detailed the number of things and the changing room you went into of each individual to lost avoidance. Their leeway was bargain basement for extremely top notch garments. I will be returning regularly, very happy with what I removed. Dresses are normal, however decent on the off chance that you don't need those high store costs.
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August 2021 by Monika Kas
unfriendly staff