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“Staff are nice. Only thing I don't like is that the material feels thin and most of the tops for women are crop tops. I'm not into croptops and sometimes just want to find a cute shirt thats complete”
“i stopped in right when they opened last week and working retail i know how annoying that must be for people. like a minute after they opened i had to run in for some t-shirts and i was carrying a box and the guy working was really kind and offered to put it in a bag so i won’t be lugging it around. helped me find something i saw online. very nice and smooth check out. i never had a bad experience shopping here. the staff is friendly and welcoming <3”
“The experience was nice for my niece, because I spent $200 in the store, freshman I tell you! That was only the beginning!! We were treated with the utmost respect by the store clerk, very nice and professional.”
“Normally don't shop there was walking through the prices seem reasonable their clothing is not true the size so even if you shop plus size you have to try on the clothing or you'll be returning them.”
“This girl was super nice and helpful. They don't have the size I needed so this girl grabbed something similar for me but I already grabbed it before she did. I just appreciate people being nice honestly. Hope my girl gets a raise”
“They have pretty good selection of good clothes that isn't too expensive, men's section definitely feels a little small compared to the women's but still a great place to shop for clothes”
“One of my packages got lost and the girl that spoke to me on the phone on 8/23/23 around 5:30pm was the sweetest girl ever! She truly seemed concerned about my issue, and took several measures to try to help me and kept apologizing and sympathized. Best customer service I’ve gotten in a while! Usually I’m used to hearing “sorry just call customer service” But this girl, and there was another girl that helped afterwards were so so helpful.”
“Guadalupe Cantu is my favorite employee at this store. Lupe has the best personality and is very fun to be around. Everytime I see Lupe, I want to buy more things from the store because she makes me happy. Lupe also has the perfect height for this job. Lupe is unbelievably amazing at doing her job and I would like to see her with a promotion.Lupe is very approachable and friendly and always knows what the customer is asking for. I'm only coming back because Lupe's aura makes me feel really good inside :) .Saad is also a good worker, doesn't he work at the Aurora, IL location? Lupe and Saad are both great workers, love seeing them around :) .Please do promote Lupe and Saad, because I have proof that they both definetley do deserve promotions.Lupe and Saad are also very perfect role models. Lupe is definetley the best store manager that Charlotte Russe is capable of hiring.”
“Today I went in there to get sized up for my brothers wedding, I have no idea what I’m doing I’ve never been to a wedding or even anything formal so this is all a first for me. But BRIDGET at Chicago ridge mall Express was there to help me in anyway she could and definitely made this process laughable and enjoyable as well. We were able to figure out exactly what I needed and I can thank her enough for the help !”
“Ross definitely has gotten me in the mood for Spring/Summer! The store definitely needs to be redesigned, It's beyond junky at times, however I take my time and risk my life to find some great buys!!! Lol!!! These drapes are drapping!!!!!”
“This area has a ton of garments and is in general manner bigger than the one in orland square shopping center. The workers were certainly terrified of stuff being taken as they detailed the number of things and the changing room you went into of each individual to lost avoidance. Their leeway was bargain basement for extremely top notch garments. I will be returning regularly, very happy with what I removed. Dresses are normal, however decent on the off chance that you don't need those high store costs.”
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“Great place!
Great quality clothing and amazing customer service! I came to this store to buy a birthday fit and I was very happy! The prices are great and the employees are very polite and friendly!
Definitely recommend!”