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October 2023 by Theresa Lavelle
I had a wonderful experience with Blinds by Nicolette. They truly are a one stop shop when it comes to window treatments. We had an in home consultation with Margaret who ultimately helped us create a custom design for our home. Diego, the installer, was timely in both our measurements appointment and the installation appointment. He left our home spotless. Great service from everyone who we met! I will definitely be using them for cleaning services in the future and would recommend Al and his team!
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October 2023 by Jarryd McGuire
I recently moved into a new house. I needed window blinds. I got some estimates. One company clearly stood out. BBN was an obvious choice. They were 2/3 lower price than the competitors. And they didn’t call me every 45 minutes after getting the estimate to make the sale. One lady from 3 day blinds called so many times, we are going to send her a Christmas card.For me, the two best parts are 1, I didn’t feel like I was getting ripped off. In my mind, the way I thought the blinds would look best around they bay window was different than what Al recommended. Al’s recommendation was less expensive than what I thought I wanted. Nice to feel like someone is more interested in making the final product look good rather than upselling you, even when it would have been easy. 2. The blinds look amazing. They really transformed the inside of our house. And Al’s recommendation for the bay window looks awesome. Glad I listened to the professionals and not the idea I had in my head.Don’t need any new recommendations for blinds. Just gonna call here and save the time.
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June 2023 by renee banks
I live in Chesterfield on Chgo southside. I was recommended by a neighbor who used this company a few years ago. Sales person asked for my zip code then informed me she would need to find someone willing to come out to install. In a return call a different person left a message saying:we don’t come that far into the city but you are welcome to buy our blinds and find your own installerVery disappointing
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June 2023 by Michael Twarowski
Vertical rack was broken for my front picture window. Denise came over the next day after I called and took measurements. When the parts came in an appointment was set up for removing the old hardware and replacing it. My appointment window was 10am to 1pm. Denise called me at 9:40 and said she would be there in 10 minutes. She did the job very professionally and quickly testing everything to make sure it operated properly. When she left she said if there were any problems to call her. I would highly recommend this business. There was also excellent communication through the entire process leaving no questions.
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May 2023 by Omar Younus
Highly recommend Blinds & Designs by Nicolette!! Extremely satisfied with the process from beginning to end and not to mention the gorgeous look of our new blinds!! Do not hesitate to give them a call!
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May 2023 by Angel Juarez
Very very poor communication. Gave me a 3 hour window and wanted to show up 5 hours later. At least have the decency to call the potential customer on your tardiness. They expect you to wait all day for them, unacceptable. Please don’t waste you time and money with this company. It’s a surprise they are still in business! Please read this before you attempt to contact this horrific blinds company. Too bad they didn’t have 0 stars, so I had to give them a one star.
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March 2023 by KImberly Young
From the time the assessment to picking out the blinds to having them come and install was fantastic. I highly recommend Blinds & Design by Nicolette.
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February 2023 by Derek Joniak
I am extremely happy with the blinds I purchased from this company. The product is high quality and looks great in my home. The customer service was also top-notch. They were able to answer all of my questions and made the ordering process a breeze. Overall, it was a great experience and I would highly recommend this company to anyone in the market for new blinds.
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February 2023 by Rich Torsan
My experience was excellent from start to finish! I would highly recommend blinds by nicolette .
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July 2022 by Sharon Spiewak
Just ordered my Roman shades for front room and dining room. Pricey but good quality
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April 2022 by Matthew Hopkins
Could not be happier with my experience. Professional, skilled, exceedingly kind. I will absolutely, 100% be doing business with Blinds by Nicolette in the future!
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April 2022 by Fish 007
Best place around for blind repair. Good service.
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December 2021 by Mary P.
As much as I wanted to be nice and my patience was tested, my experience was not good. The wrong shades were ordered so the wait for installation with correct ones was even longer (even with "supply chain issues"). When correct ones finally arrived, there was another installation issue. I had to use paper shades for another two weeks. It was maddening quite frankly. I had used blinds by nicolette 23 years ago and I had a slight issue then but gave them another chance. I most likely will not use them again.
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November 2021 by Tara Morrow
I really didn't want to write this review since the in home visit quote was very nice and welcoming. This was in august and they never came back to do the work for which I provided credit card for. No one called nor came back and I will not hunt down to provide my money for services. I guess my 800 dollar job was pennies to them. I questioned the owner twice did he swipe my card or captured info cause I was next to him and never saw him get my card info...I can see now that he pretended to get my card info cause he formulated in his mind that my job wasn't worth his time... what a shame!
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November 2021 by Casey Bufford
I never received a quote, even after calling 3 times to get one post in home visit. The sales guy was nice but clearly communication is lacking.
