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November 2023 by Mari
was sold the wrong part but the packaging was correct. it's like someone swap out the parts
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November 2023 by Amir Shabazz
Found my parts for me , and even though that store didn't have my parts in stock at that location, they referred me to a store nearby that did!!! Great job guys , and thank u very much !!!
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November 2023 by Ms. Hart
Josh was efficient, friendly and knowledgeable. Thanks for being my go to for auto parts.
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November 2023 by Anthony Williams
Had what I needed, service was ok
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September 2023 by Lance Lee
Well organized, well lit, and friendly workers.
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July 2023 by Jose R. Morales
Friendly and helpful staff
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February 2023 by Nicole Price
The man who serviced me was really nice and helpful!
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November 2022 by reenee jackson
Today my son visited O'Reilly's because I recommended it to him. I know in the past they have always helped customers with minor bulb changes and or brake lights etc. This occured only if they were able to reach the item without causing damages (which I do understand). It is my understanding that my son and husband went there between the hours of 1230-115 approixamately. The guy who waited on them was extremely rude to the point my son had to tell him not to talk to him that way. My husband who is a retail manager for another operation came home and told me how rude the guy was. The employee went on to tell them, I'm not doing that I'm by myself. My son told me, excuse me sir I don't know how your system works and you will not talk to me this way. I want to put this out here, because I know how some people are treated in various areas of suburbans. When we visit the O'Reillys in Oak Forest, they are extremly respectful, professional and intelligent, unlike this staff member in the Chicago Heights, Western Avenue Store. My suggestion is if you don't want to work or you are stressed due to circumstances beyond the customers controll, please do the customers a favor and stay at home. None of us want to be treated in this way or deal with negativity as a consumer. I'm extremely disapointed in your behavior.
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November 2022 by Reenee J.
Today my son visited O'Reilly's because I recommended it to him. I know in the past they have always helped customers with minor bulb changes and or brake lights etc. This occured only if they were able to reach the item without causing damages (which I do understand). It is my understanding that my son and husband went there between the hours of 1230-115 approixamately. The guy who waited on them was extremely rude to the point my son had to tell him not to talk to him that way. My husband who is a retail manager for another operation came home and told me how rude the guy was. The employee went on to tell them, I'm not doing that I'm by myself. My son told me, excuse me sir I don't know how your system works and you will not talk to me this way. I want to put this out here, because I know how some people are treated in various areas of suburbans. When we visit the O'Reillys in Oak Forest, they are extremly respectful, professional and intelligent, unlike this staff member in the Chicago Heights, Western Avenue Store. My suggestion is if you don't want to work or you are stressed due to circumstances beyond the customers controll, please do the customers a favor and stay at home. None of us want to be treated in this way or deal with negativity as a consumer. I'm extremely disapointed in your behavior.
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October 2022 by Brian Barclay
Wow for the first ti.e in a long time ( many years) I spoke to someone at an auto parts store who really knew something about cars. I'm speachless.
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October 2022 by Jonathan Rivera
Day really nice help anyone and need
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July 2022 by Presumably Feline
i came here on my lunch break to test my battery and they were able to do so quickly and also give me a printed out quote for an alternator. thats really handy and saves me a lot of trouble.
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March 2022 by Dan L
Had to order the parts I needed for next day delivery, but the gentleman behind the counter was knowledge and helpful.
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March 2022 by Dylan Duncan
These people close their store early… what is that actual point of being open later than other parts stores? Im done going to this trash store.
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March 2022 by Tiana Hunter
Very helpful and welcoming services with all questions and adjustments.
