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December 2023 by Jake West
Always the most friendly experience, very knowledgeable employees, highly recommend banking here!
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November 2023 by David Z.
Love this bank. Excellent service and great staff. They always made my mom feel welcome and provided personalized service.
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September 2023 by George Goich
Come here oftenThe ladies behind the counter are great. Always kind and helpful
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September 2023 by tiffani box
Jeremy was great, professional and patient. He renewed my confidence in this banking institution. Thank you Jeremy
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September 2023 by Enrique Gonzalez
I’ve banked with this bank for awhile now and they have always been super helpful and trustworthy. Whenever I come to my local OldSecond bank I have full trust when it comes to anything finance, I feel that my account is always protected and I will always get notified whenever there’s a possible scam that has accrued. When I first banked here it was a fast and easy process I didn’t have to wait long periods of times it was a simple in and out and my account has been set up within minutes. 10/10 would recommend bank
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August 2023 by Andre Smith
Very pleasant always professional Miss Nicole is always a very big help.
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August 2023 by Germaine Smith
Jeremy is always readily available and greets with a smile
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July 2023 by Lachon Wells
My bank love want they do and they have very good tellers to help you at any time of the day, beautifully finac Finances.
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June 2023 by Angela J.
Branch Manager Nichole Cage at the Chicago Heights location is phenomenal. She was able to help me with a transaction that I desperately needed to take care of. I have been a long standing customer since the bank was Austin Bank of Chicago in the 80's, then later became ABC Bank, now Old Second Bank. I know there're not as large as Chase, Boa, Us Bank to name a few, I can't imagine transferring to some other institution, I have always been satisfied with the service I receive there, and was more so when the chgo hts location switched over so that I didn't have to travel to the 92nd street lication..location. Thank you Nichole and 02 Bank for your service!!!!
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June 2023 by Meagan Savage
I came to this location for the very first time today and the lady who helped me was so kind and helpful. I only came to cash my school check but I’ll definitely be back to get an account. It’s so rare to get good customer service these days it was just over all good vibes.
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May 2023 by Archie Clemons
Great service and friendly
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March 2023 by Amy Hildeman
Nichole was very helpful and efficient!
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March 2023 by Scott Carlson
Tellers and personal bankers have always been personable, friendly and helpful in addressing any questions I may have.
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March 2023 by Coach Korbs
As a decade old customer, we can tell you that Old Second is client oriented - from drive thru to the branch managers, they are there for all of our needs! Thank you!
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April 2021 by Bdy Eys
I love Old Second's Chicago Heights location because even the interactions in the drive thru have that personal small town feel to it.The tellers remember how I like my withdrawals back. They offer help before I have to ask and are still smiling even for last minute deposits. On occasion I have had some questions about different account charges and guidelines. They were quick to give me the correct answers I needed and offered solutions I had not thought of.So friendly, but still professional. I'm tired of solely banking online for everything and appreciate speaking to a human and not a voice prompt 800 # for some things. The staff cares about their account holders and it shows. Bank Local!
