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November 2023 by Kenneth Brown
Been with Karen since 1995, good service and good prices.
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November 2023 by BR Holding
This office is understaffed and not recommended if you require a professional insurance agent.I run two business. This place could never provide COI or any information within time required. They let my policy cancel no notice… just too much.Do not waste your time.
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November 2023 by Platinum HR1
Alondra was nice and patient with me. She answered all my questions!
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May 2023 by Danice Carbajal
This is my very first time using State Farm, the Agent who assisted me, Verónica, made the transition and process smooth and even helped me find a package suitable for me! She was thorough and helpful which I really appreciated! Def recommend!
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July 2022 by triana trevino
Veronica is so sweet and patient! She went above and beyond to help me. Answered all of my questions and explained everything thoroughly. I can’t thank her enough!
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June 2022 by Elisabeth R.
Very disappointed with the service from the office staff. We have been customers for almost 40 years and they don't care and constantly make mistakes. I called on 5/17 and spoke to Veronica and asked her for a quote since I am on the market for a new car and wanted an idea of how much my insurance payments would be on the car I want. When I explained this to her, I was told she could not give a quote with out a VIN which sounded wrong to me. A few moments later she says would you be replacing your current car or adding a new car to the policy.Then she asked for the year make and model. I provided her this information and she gave me a quote. I asked about making a solo new policy instead of doing under our family policy and she once again told me she couldn't do it without the VIN of the new car. Earlier this week I received in the mail a bill for the car I was quote I received from this girl. The next day I received an email from another person in the office requesting I call them to give them more info on my new car. What new car? I haven't bought anything yet. When I called and spoke to Veronica, I came to find out this girl cancelled my policy on my current vehicle in order to quote me for another car. I never asked her to cancel anything, only for a quote for informational purposes. She refused to acknowledge a mistake was made on her end. She is lazy doesn't want to do her job correctly! and then when I asked her to make the correction, stated that she needs the vin for my current car. Why do I need to provide this when your records should have this info ?!?! I have had my car for 10 years and all info should be in your database. In the past 7 years it has been nothing but problems with the office staff who doesn't know what they are doing. This was the last straw. I will be calling Karen next week and letting her know that we are switching agents. Sorry to leave Karen after so many years but the staff is trash. Everytime I have visited the office, they are unprofessional. They don't greet you upon arrival and I swear every time I go in there, they are eating hot Cheetos and don't even bother wiping there hands before waiting on you. They will literally help you with red fingertips. Talk about ghetto! Save yourself the headache and go elsewhere for insurance.
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June 2022 by Lupe Galvan
Highly recommend this place. I had horrible experience prior with a different State Farm so i was kinda sketchy coming here. Veronica Is simply amazing and makes you feel like your at home or as if you have known her your whole life when you walk into the office! She explains everything very well in which your able to understand everything thats going on; she is very educated and know her stuff! Plus if you leave her a message, she will make sure to call you back that same day. Very professional! Over all Veronica Limon is outstanding she will NOT disappoint you!
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May 2022 by STEPHANIE
After years of dealing with sub stAndard insurances. Veronica helped me obtain a great insurance policy, at a great price that fits my budget and lifestyle. Because of her and her patience I am able to feel confident that my insurance company will be there for me in my time of need. Thank you Veronica!
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May 2022 by Rosario Rubio
I am very happy with the service that has been provided by Veronica Limon. She is really informative and nice! I have recommend all my family and friends to her.
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May 2022 by lkz2287
I don’t know a lot about policy’s or anything about car insurance options. I came here and was greeted by Veronica, she was very helpful All questions I did have she answered. Great costumer service!
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May 2022 by Raynnah Coleman
Awesome Team. Veronica and Sheila were extremely knowledgeable. They made the process almost painless to switch over to State Farm. Highly recommend.
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May 2022 by Eloy Salazar-Palacios
Great service from Veronica Limon! She’s very knowledgeable and really enjoy working with her. Wish there were more people like her.
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May 2022 by Valentine Gandarilla
Great office, everyone is super friendly and helpful. Veronica always makes our renew process a breeze.
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May 2022 by Lauren Cooper
Veronica Limón has been so helpful and is very knowledgeable and professional. Highly recommend!
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May 2022 by Gabriela Sotelo
Verónica has been nothing short of amazing concerning me and my family’s policies!! We can always count on her when we have questions or concerns!!
