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“I came into the store after trying to fix my phone with technical support and the representative Autumn helped me in less than 2 minutes!!! She is absolutely stunning and clearly a great asset to the company!!! Keep her around”
“Sunny was extremely helpful and made the best of an uncomfortable situation. A previous agent gave me wrong information about my bill and new service and she soothed my anger.”
“Victor is THE BEST. I came in with pictures on my broken phone of my son who passed away, and he was able to get them all on my new phone! GENIUS LEVEL. He needs a raise.”
“Our customer service person, Terazzo in Matteson was absolutely the best. Well informed about products and services, friendly, answered ALL of my many questions!! We went in to talk about switching to Verizon internet and ended up switching two phone lines to Verizon and getting updated phones. I will send people to him and go back when needed! The best experience I have had in a mobile pgine store! Great job Terazzo!”
“Came in to this store to buy headphones and ended up upgrading my phone thanks to Diana such a sweet girl helped me with all my needs today so happy with my new beautiful phone”
“Kayla C is amazing, her presence is very welcoming, she helped me and my friend figure out everything we needed to know about the internet they offer. ??? Come see Kayla on Tuesdays we’ll be right in line with y’all.”
“Raleigh provided excellent customer service. She was great at helping me get everything that I needed and making sure that my new phone was all set up before I left.”
“I was having a problem setting up my new phone. I walked in on a Sunday afternoon and was taken care of immediately with no wait. The service was professional and courteous. My problem was resolved quickly. Would recommend.”
“I had some questions about cable service. I received immediate help and had all my questions answered. I had been dealing with another company and decided to stay with them, but this place would be a great option.”
“This shop is great, I've purchased all my phones from here, they take payments, change numbers and sell accessories for your phone's. Always nice, I've never had better service.”
“Eddie and Vivian were very polite and so helpful. Eddie was informative about the plan we had and he gave my mom and I a 110 percent customer service. Thank you”
“This is a tech service location store so I can always go here for technical issues and questions. They are always extremely helpful, knowledgeable, efficient and courteous.”
“They didn't have the phone to help us and the clerk was unsure about the cellphones details that I had to look it up myself.The clerk was pleasant and tried to be helpful but she might have been new and not trained yet.”
“Branden is possibly the most refreshing example of professionalism, knowledge and especially patient with seniors, we need more customer care and support of his caliber and respect. I am very grateful to have had him there for me and other seniors. Give him a raise for work well done. A great rep. For T-mobile.”
10:00 AM - 8:00 PM
17858 Halsted St, Homewood
Internet Service Providers
“I went to the drop off location, which looks like it's there garage and was disappointed that 1st of all I had to drop off the equipment in a metal box and couldn't get any proof of doing so. 2nd The office was closed I wanted a receipt or something, to talk to a person or something. Because in the end, I want proof I dropped off there equipment. Well if necessary, I hope they check there cameras. Thou that won't say who I am though, will it!”
“My 3 store and finally the only person you have that is competent to fix a customer problem isLynn Smith10 stars for her helping me.You need more people in your company like her!!!!”
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“I was very disappointed to find out the person I spoke to on the phone did my order wrong. This customer service person did not add the line correctly and it was not the correct amount. When I went to the store to return the I’m card I received and setup new phone line the representative got this issue resolved in less time it took over the phone call that was one hour long. We got a refund on the error made and the SIM cards for our devices. He hooked it for us. I’m so happy!”