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December 2023 by Tina Cherelle
Me and my mom went here on Dec10 on a Sunday, we had a coupon from Boost customer service towards a new phone because she lost her phone. The coupon was worth $92.26 the phone that she had before was sold out so he offered us the cheapest that they had and it was Nokia for $119 so the phone should have been $26.74 with the coupon he said it would be a activation fee so I thought that should be only like $30 more plus her $28 phone bill was due under the EBT card program of the existing number, when he added it all up he said it would be $89 but not with the phone bill included so he was asking for $117 with taxes I think he was trying to get $30 for himself also so I said never mind and we left, her galaxy AO5 was about $155 or $160 everything included, these are scammers getting money under the table, we still have the coupon.
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November 2023 by Trey Silver
I just had the WORSE customer service experience at this location (on Lincoln hwy in Chgo Hts). I arrived at this store minutes after they opened on Sunday Morning and was the first and ONLY customer in the store. The rep working there, (I think his name is Angel) started assisting me ( After getting off what sound like a personal call). Approx 10 mins later another customer walks in an walks right up to the counter and starts talking to the store rep ( rude ) as if I wasn't even standing there already. My MAJOR complaint is the store rep completely STOPPED assisting me and immediately started assisting the other customer. I stood there for several minutes and even sat down to wait for minute or two. I eventually realized how RUDE & UNPROFESSIONAL the store rep was to me by not even acknowledging that he was already working with a customer. I simply walked out of the store. I currently don't have Boost service but I was considering switching to them but after this TERRIBLE customer service, I have decided to go to a different carrier and NOT BOOST!!
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November 2023 by sandy wozniak
Mush gave me very fair deal, thanks dear
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April 2023 by Candi Brown
No actual service was provided try to sell the phone versus fixing the issue in hand
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April 2022 by cynthia mancino
Clean location. Good customer service.
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October 2021 by Shana
Associate was nice and pleasant..had to change my SIM card, but now my cell is acting up since it's now on TMOBILE network!!
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August 2021 by Pamelar Agnew
Booths Mobile is a bad experience getting worst. I am preparing too change dealers because of all the problems costing me money. I would investigate Booths farther before I sign up bgg with them.
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April 2021 by Ericka Liggins
Like it
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March 2021 by Donya Judeh
great service!
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February 2021 by Noemesio Cortez
Great service.
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February 2020 by MELISSA MANNING
Free iphone was nice but my child phone doesn't get service at home like my five phones with cricket. My child begged me to get boost now when at home she uses my phone all the time to call people. My five lines with cricy work fine at home but her boost line won't. Everyone told me boost was the best, I beg to differ.
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July 2019 by Darrell Huskey
A lot of dead zones. My wife had the service also. Many times, when I called her or vice versa, we wouldn't get the call. Only kept the service for 2 months. Got Xfinity Mobile now...EXCELLENT!!! No problems whatsoever.
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July 2019 by LadyDee Speaking Wisdom
Great price. Unlimited price cant be beat. Internet sucks, attempt to get you to sign up for $10 unlimited data. Data usually low 2nd or 3rd day of new billing cycle. How? I don't even use their internet. I use my home internet service.
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July 2019 by Anthony M Glees
Was updating my iPhone 6 to iPhone 7, they were the only boost mobile store to have one. I want to upgrade it for the dollar down. The guy took my money and went to transfer the service to the upgrade and IT WOULDN'T POWER ON... Since that was the only iPhone they had they suggested I take it to Apple and have them switch it out... BOTTOM LINE IS I BROUGHT A PHONE THAT WOULDN'T POWER ON AND THEY DID NOTHING ABOUT IT. I have to wait on a damn appointment to get to Apple and as far as this store NOTHING... I wouldn’t do business with them ever again.
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May 2019 by Kenosha McElroy
Service sometimes not the best
