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March 2024 by Tina Silvercat
Packages somehow disappear at this location. Why???
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December 2023 by dNa
Worth the short drive to Chatham as the staff is kind and courteous and there has never been a long line whenever I've gone in to ship out a parcel or buy some stamps.
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December 2022 by chuck lindquist
Mail delivery is I believe when they get around to it. We are constantly waiting several days for packages that the tracking says has been in chatham. Today (Christmas Eve) they have failed to deliver my granddaughters last remaining gifts that were already delayed by other postal agency’s for several weeks. What ever happened to the whole rain or shine motto.
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December 2022 by Bill
No home delivery for two days and no notice to those of us who go out in subzero weather to clear our sidewalk and steps for the carrier. Very poor management. At least tell us what the situation is.
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December 2022 by SakuraWolf Nightcore
Terrible service they don't deliver on time even when it says it's out for delivery now ive been waiting 4 days and you hardly ever can get to customer service to pick upups is better wish we had one in town because we have the worst postal service here.
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December 2022 by Steve Olinger
Casey the Post Master needs to be replaced. She doesn't even know the rules and regulations of the United States Postal Service. Wearing a nose ring, being very rude, unprofessional and disrespectful. She is is very unprofessional and uneducated. Public photography is not illegal. It is listed on the the rules and regulations of the United States Postal Service. Casey is a disgrace to USPS and needs to be replaced right away.DISGRACEFUL!!!!
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November 2022 by Jill Love
SAW A First Amendment audit. On YOUTUBE.The new postmaster, may not have been informed exactly. The checked and got up to speed real quick. DEFINITELY a good asset for the u.s. postal system
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August 2022 by Eternalfriday Because
Very friendly and helpful staff. Good sense of humor as well.
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May 2022 by Kristyn Moody
They continually deliver my packages to the wrong place and I’m not sure if they just get in a rush or what their problem is because even the packages that can be delivered in my mail box they seem to put them in the wrong one! Very frustrating!!
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July 2021 by Paul N
Small but able to provide all services with professionalism.
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February 2021 by Aaron Ruebling
I go to the Post Office frequently and this office BY FAR is the best office within 50 miles of Springfield Illinois. The clerks are so friendly and helpful and address me as soon as I walk into the door which makes me feel like they care. My carrier is very friendly and always greets me with a smile. Not sure why other people have had problems here because I NEVER do. Please be nice to your local Post Office as they are really under a great deal of stress.
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February 2021 by Lori Day
We live at 58 WESTMINSTER and yet the only way online stores recognize us is if we put 58 WESTMINISTER!!! WHHHHAAAAAT? AND WE MAY GET MAIL 3 DAYS A WEEK! AND OUR Last package ended up 4 doors down from us (which they opened) and then the mailmail literally had to go and retrieve our packages the next day to bring to us! I am ready to leave Chatham just because our mail delivery is SO BAD!!!!!
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October 2020 by Taylor Noel
I’ve never had a problem with Chatham USPS. Today, I went there because a package of mine had arrived there. The package was a dress for a funeral I will be attending tonight, of a very close friend of mine who passed away in a car accident.I walked in there knowing It would be a little annoying to search for my package. I already felt bad.They really made me feel like a burden. The fact that I wasn’t patient enough to just wait for it to be delivered tomorrow really aggravated them, and that they had to search for it when I know the packages are already separated by location. I’ve never been sighed at as aggressively as I was. They tried to make me feel very small when I’m trying to feel appreciative. I’ve been emotional all day, but I definitely walked out of there with tears in my eyes about how they made me feel.
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September 2020 by Tonyg84
If I could give zero I would. The mailman on my route must not like doing his job? Not friendly, huffs and puffs having to carry a package to my porch and this is the third time I have watched him toss a heavy package on my porch that clearly states FRAGILE HANDLE WITH CARE... classless.
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October 2019 by Ethan Manning
Marilyn and Lisa are the the real deal. Need something done? Lisa and Marilyn handle stuff FAST!! Love this post office...
