“Ben Cole was so effective and efficient with solving the problem I had and with a great manner. If you have problems or concerns with shipment of your item or maybe anything else, Ben Cole is your guys.”
“I had been having some ankle issues related to riding a spin bike. I stopped into BikeTek to speak with the folks there who were not only incredibly helpful, but were great to get to know. The shop is pretty amazing, impressive bikes, on-staff subject matter experts that really care about their clients. Also, the adjustments they helped me with (pedal extenders, new cleats and cycling shoes) have done the trick for the ankle pain issues. Bob and Nancy are wonderful to work with - great place, better people. Thank you!”
“My husband and I were on a trip from St. Louis to Wisconsin to ride the Military Trail when my bike flew off the car rack on the highway and into a ditch. We were able to retrieve it but it was pretty banged up. We took it into Ace and happen to get the owner. He looked it over right then and said he could fix it but it would take some time. I asked if I could rent a bike from him for the weekend and he said no need, I will let you borrow one from my inventory free of charge. We were able to continue on our way and begin our vacation. He had the bike fixed as promised on Tuesday and the repairs were more than reasonable. Great customer service and bike shop!”
“Today I was wanting to invest in my first very good quality bike. I am very new to biking and I had alot of questions with my limited knowledge. The staff was very knowledgeable and was able to answer all my questions. Very happy with my purchase. Happy to find a place that takes bikes and customer's seriously and took the time to make sure I was getting the right bike.”