Life Insurance in Charleston, IL

“Jeff and his staff are all amazing. When I was looking for Long Term Care insurance, they had many companies companies and plans to choose from, since they're an independent agent. We were so pleased with their service that we switched our home and auto policies to them from State Farm. The prices were comparable, but they took a real interest in meeting our needs. Recently we needed to files claims and they've been standing with us, offering any help they could, and answering a ton of our questions. We're not just a number to them, they really put our best interests first. I would highly recommend them!”

“I brought my daughter here when she opened her 1st account at 17. She has always had a good experience and had banked here for about 8 years now. We have also gone in just to ask questions a few times and they always took the time to patiently answer any questions we had.I was banking at a different place & wasn't happy with a few things and thought why am I here? So I went in recently to open an account & was helped by the nicest young lady. I was surprised by how quick & easy it was. Not only was I in & out quickly shortly afterwards I received a hand written "Thank you" card in the mail, hand written! To me that was the icing on the cake, I highly recommend banking here with people who treat you like they would want to be treated. To me great customer service makes the difference between an "ok" or a great place to bank. Thank you, Prairie State Bank & Trust for being so nice and kind.”