Jackson Hewitt Tax Service in Charleston offers professional, year-round tax support from knowledgeable and friendly tax preparers. Customers can rely on expert services for federal and state income tax preparation, with the promise of getting the biggest refund guaranteed or receiving a guarantee payout. The staff, including specific preparers, are praised for their patience, clear communication, and ability to explain complex tax details simply. Walk-in appointments are accommodated, and clients appreciate the quick, efficient service that often wraps up within an hour. Many reviewers highlight the honesty and integrity of the team, noting instances where fees were refunded or waived to ensure customer satisfaction. The staff's professionalism and personable approach create a pleasant experience, with some clients looking forward to returning each year. Jackson Hewitt also offers low-cost tax solutions and provides support throughout the year. Located at 2250 Lincoln Ave in Walmart, the business welcomes those needing assistance with their tax filing needs.
Chris refunded my fees for 2023 and waiving my fee for 2025 taxes. That is amazing and I appreciate the follow through to correct the issue and shows the integrity Jackson Hewitt has! I will be back next year. Thank you for going above and beyond!
April 2025
Easy to work with, competent, and friendly. I plan to use them again next year!
January 2025
Amy at the Charleston location was super helpful will be returning to jackson Hewitt for years to come.
