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“I've usually had an excellent experience with First Mid. It's hard to get someone on the phone a lot of times, but that's about it.Fraud resolution is usually great.”
8:30 - 11AM
1415 18th St, Charleston
Banks
“They've been fantastic for everything from helping me start a business to buying a home. Absolutely no way I'd ever even remotely consider going anywhere else. These guys are like family!”
Banks
Banks
“I brought my daughter here when she opened her 1st account at 17. She has always had a good experience and had banked here for about 8 years now. We have also gone in just to ask questions a few times and they always took the time to patiently answer any questions we had.I was banking at a different place & wasn't happy with a few things and thought why am I here? So I went in recently to open an account & was helped by the nicest young lady. I was surprised by how quick & easy it was. Not only was I in & out quickly shortly afterwards I received a hand written "Thank you" card in the mail, hand written! To me that was the icing on the cake, I highly recommend banking here with people who treat you like they would want to be treated. To me great customer service makes the difference between an "ok" or a great place to bank. Thank you, Prairie State Bank & Trust for being so nice and kind.”