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“I've had them fix a vehicle for me twice now. Both times they were so kind and compassionate. They are hands down the best in town and truly care about their customers. The work they do is excellent!”
“Porters were prompt, had great service, showed excellent craftsmanship, and cleaned the car inside and out! Highly recommend.Service: Body & Trim”
“Having a child at college trying to deal with car problems can be stressful. Huge shoutout to Scott. Professional and attentive on the phone and made my child feel safe and at ease while taking care of our car needs. Thank You!”
“Had a very stressful morning with my car initially not starting followed by a check engine light once it did turn on. Brought it in for a diagnostic test where Crystal was super friendly and prompt with getting it checked out! She helped ease the stress, let me know what could be wrong, and gave a great recommendation for an automechanic here in town to get it further checked out.”
“I'm going to give a 4 star for how nice the employees are. However, I've been turned away twice. They wouldn't change my oil because they said my oil was too high. ? They wouldn't change my tires because my wheel bearings were bad. Geez, what could you guys do for me? But I like the employees. I'm sure they were following necessary stipulations.”
“Any time someone brings up car shopping to me I always recommend going here first. About a year and a half ago I was in a bad position, bad credit, threw a rod in my engine & needed something quick to get to work to make ends meet. I shopped with Jeff Rutledge & he did an amazing job at getting me into an affordable vehicle, but he’s also gone above and beyond. He’s more than a car salesman. Anytime I have a question or concern he’s been there. If my battery has died before work he’s taken it upon himself to check my battery, jump my car and help me more than a friend ever would. Here I am a year n a half into my purchase and my car won’t start& Jeff STILL is willing to help me fix the issue. I could go on and on about the hospitality I’ve received from him& the others at Pilson. They’re an amazing team & as long as I live in Illinois I will never shop anywhere else. Highly recommend considering them for your next car ”
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“Wow!! Fast friendly kind and helpful. Very smart and humble. Couldn't ask for a better guy. Don't come across people who love their jobs and he definitely does.”