December 2022 by Laura H.
I stopped at the store two weeks ago during the listed open hours order hardwood flooring throughout my home. There was a sign on the door they were out on an install and to call the phone number. Nobody answered the phone, so I left a message for someone to call me back. Nobody did. Yesterday I called to ask when I could stop by to select the flooring. The man who answered the phone was very rude and said the only time he would be available to help me was between 7:30 and 8:30 AM Saturday. He acted as if I was inconveniencing him! I woke up early and arrived at the scheduled time. The lights were on but the door was locked and even though I repeatedly knocked, nobody answered. This business does not care about their customers. My money is going somewhere else.