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“Bailee was so helpful and made everything so easy! This was my first time purchasing insurance they walked me through the whole process and answered any questions or concerns I had! I would definitely recommend them to my friends!”
“Lucy was very helpful and patience. She helped my family out and myself to get everything situated. She explained everything very clearly and in a way I can understand. She would always get back to me at a reasonable time and answered all my questions. She is also easy to contact as well. I couldn’t ask for a better agent!! Thank you for everything you do.”
“Wonderful people to work with they are extremely knowledgeable in the insurance world and have amazing customer service they are very hands on !! Especially Jack, Melissa , Mere and liz they are the BEST!!!”
“Bill is absolutely amazing as is Lynn. They know who you are immediately when calling.....no waiting to give account number....I switched from All-State probably 15 years ago....so glad I did!!”
“Mr. Wright and his staff are amazing! Super awesome customer service!!
Kimberly is very intuitive and is always willing to go that extra mile.”
“Outstanding customer service! Nicole and Jerry were fantastic to work with! They took their time showing us comparisons, and working out several details! In the end, we are now saving money and have better coverage for our home and automobiles.”
“Dede Clennon is a A+ Insurance Agent when it comes to service, getting the best price & personality! I highly recommend everyone go to Dede at Clennon Insurance for all their Automotive & Homeowner's Insurance needs.”
“Very good agent and agency. Tom provides not only the experience to ensure you get the best coverage at the best price but also exceptional "customer service".”
“Jim Delaney is the sweetest most knowledgeable insurance agent I have ever had. The whole staff is also wonderful! They always answer any questions I have and explain everything thoroughly so that you understand completely and are very patient with you. Sometimes you don't know you have the best until you try someone else. They are always looking out for their customers here and making sure they have your back! Allstate has competitive discounts and have saved me so much money with outstanding coverage. No need to hesitate with this insurance agency, you truly are in good hands!”
“I contacted this agency while quoting a few insurance companies, I left my previous one because of their lack of good customer service which is extremely important to me, I initially spoke with Alex whom was very informative and respectful, willing to listen to my needs and frustration (searching for the best company for you can be very frustrating), I had to get back to him after speaking to my husband, Alex was very understanding and I didn’t felt any pressure to bring my business to this agency, we agreed this was the best option and called him (Alex) again almost at closing time, he picked up the phone right away and was willing to process our request as new customers. I later emailed a couple of times with Kevin, same thing very respectful, informative, willing to help.A few days ago I needed to make a change on one of our vehicles, I spoke with Kyle and the change was done in no time, very helpful, I emailed him today regarding another change, he got back to me in a couple of minutes. I honestly feel very comfortable and happy with the treatment we are getting at Kevin Rouse, I value my time very much and I highly appreciate when things are done in a timely manner, I feel respected as a customer and grateful to be able to speak with actual humans and people that you can reach whenever is needed, not like my previous insurance that had me speaking to a random representative in some place in the USA.I recommend their services, so far it has been great to us.”
“Great service, really kind people, I been with them for a year now, and I can tell you I'll stay with them no doubt, they always return your calls in an timely manner, and always answer my questions the best way they can.”
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“All state is a good place with reasonable and fair and rates. Which is what we're all looking for when looking for auto and home coverage. The staff there is very knowledgeable when asking them questions about coverage. And very friendly.”