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November 2023 by Brent Fritzler
Bought two cars off of them and both are problem free..Just Bought a truck and took it from Channahon to Tucson with problems at all..Took it for a oil change when I got into Tucson and they said it didn't need anything..
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November 2023 by Jan C
It was an amazing experience. They did all the hard work. Was delivered in a very timely and efficient way.? It was the best experience. I am very pleased with the vehicle. It runs smooth and it's beautiful? I would definitely recommend this dealer. Great job everyone❗
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October 2023 by Tony Johnson
Service was pretty fair Sarah worked on my sale on her off day and got everything done in a timely manner. The only thing that I would have to complain about would be the car was delivered to us with an empty tank of gas.....I paid for the car in full I feel a tank or half a tank of gas would have gotten this dealership 5 stars from me. (small things go a long way)Thanks,Tony J.
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October 2023 by David Turner
Very good people to work with now the hard stuff is on me. What care to choose.
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July 2023 by Shannon Farrell
I've been going to Crase since I moved to Minooka. I have a Honda Accord 2016 and they are 1 of the few places I let touch my car other than the dealership I purchased her (my car... yes it's a she) at. Mike is always wonderful and makes me feel like I'm working with a father figure. I just went in saying I needed breaks and rotors. And he said I didn't. Whew! Any other place would have just changed the good pads and rotors out even though they were already fine just to make money (I am clearly not the expert lol) That truly speaks volumes about the place, the staff, and the service. I highly recommend and I have already referred my family here too!
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July 2023 by Sandy Walker
My third purchase from Crase Automotive in the past 10 years!Each vehicle has been perfect for me and my family over the years. Everyone is very helpful and friendly. I can always depend on them for finding a vehicle Crase has never disappointed me.Thank you!
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June 2023 by P B
Completely unbelievable. This place does not care about anything but your money. Took car in for oil service, they cross threaded my drain bolt, refuse to take responsibility and expects me to wait a week after the oil is due to have him look at it. Service tech told me it was cross threaded last time I brought it in and the last shop must have done it. They never informed me it was cross threaded until my discovery. I also haven't taken it anywhere for an oil change but here, until now. Also took me 30 minutes to remove the oil filter because they tightened it as tight as possible last service for whatever reason. They drove my car over 70 miles during a service about a bad motor mount. They never bothered to check the clogged cabin air filter before putting it on the lot or during two service's I've brought it in for. The clogged filter killed the $200 blower motor. Wouldn't recommend this place after my experience.
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June 2023 by A.J. Galli
My grandpa referred me to Crase after he purchased his vehicle there and was very happy with the service. I have had nothing but wonderful experiences with them! I purchased my vehicle and continue to return for oil changes and the occasional repair if necessary. Great customer service, quick service, and quality work! I recommend them to friends and family any chance I can!
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June 2023 by Rachel Morgret
Very happy with our purchase. The process was so smooth and quick. We had multiple cars lined up to look at by the time we arrived for our appointment. Both my husband and I test drove multiple cars. We settled for a new family friendly SUV.
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June 2023 by Zach Montgomery
I’ve bought 2 vehicles from them and go to them for all maintenance and have had nothing but amazing experiences! Excellent customer service and awesome attention to detail when servicing! Would recommend to anyone looking for a used car or maintenance!
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June 2023 by Rebecca Baker
We love Crase! Always had good service. The employees are very knowledgeable and answer all questions. We have bought all our family cars from there.
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May 2023 by Dustin Wellman
I live states away, and I worked with Sarah. Overall, a very good experience! I bought this 08' bmw z4 online, and they delivered it to my house in South Dakota!
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April 2023 by Jeffrey Bolt
Jim was very helpful with our purchase of a Transit van for our church. Smooth pleasant transaction from start to finish. Highly recommend! Definitely worth the almost 4 hour drive to get a deal this good and be treated this well! Thanks!
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April 2023 by Jennifer Miller
I bought a used Caravan from them and they were absolutely wonderful to work with. One of the easier times I had with an auto purchase. Had the paperwork done and I was out the door within a half an hour. Thank you so much!
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February 2023 by Terrie Proia
I purchased a car with them and Sarah made everything so easy. Great customer service
