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November 2023 by Google user
I worked with Julia Pavkov when purchasing my new Samsung 23 phone and she was great. She definitely knows her job and was very pleasant and helpful. She deserves a good raise.
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September 2023 by Melanie Francik
This store is excellent. Bobby was very helpful, knowledgeable and funny. The entire atmosphere of the store is welcoming.
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August 2023 by Travis Stanke
Recently bought a new phone at this store. They didn't have it in stock, so ordered it, telling me it would be there in 1-2 days, took 6. Was told the setup fee and sales tax would be around $40, it was $85. I still didn't complain. When I had my new phone ordered, they also ordered my phone case for me. That took 1.5 weeks to show up, and then it was the wrong case. Then they order me a different one thinking that's the correct one, and again that was the wrong one as well when it arrived. They also charged me the $8 difference between the cases. Eventually got a refund for the cases and told to go to best buy or order off Amazon because they couldn't find the right case. I found it on Amazon and got the right case on my first try. Extremely disappointed with how long this process was, and the lack of being offered anything to make it right. Some sort of discount or at least a free phone charger or something like that. The owner talks down about the corporate store, but didn't do anything to make me feel like he appreciated my business. I won't be back at this store.
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June 2023 by Tyler Hassler
This store is very lucky to have a worker like Bobby! When I arrived he was multitasking already assisting 2 other customers, with him being the only worker present. He helped me pick out the right phone for my business use, and even helped pick out and applied my screen protection. Talk me through all the warranties and coverage to make me feel confident with my decision. Highly recommend if going to this store, definitely ask for Bobby by name!
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June 2022 by Brittany Watts
They will absolutely ghost you for whatever reason. No communication at all... Absolutely unacceptable behavior.
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April 2022 by Georgina Robenowitz
My husband and I have a business and we needed four lines to be switched. We came in a month and a half ago.. a tall guy with black hair helped us. He did an absolutely wonderful job and provided us with all the information we needed/took his time with us. We told him we would come back in, in March.However, he was not there this time around. The people working seemed to not care about us or our intentions to cross over.We will continue our business with T-Mobile.Thanks,Georgina
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March 2022 by Jessica Stewart
Bryden was excellent and extremely helpful. Best Verizon experience we’ve ever had. He did upsell us without pressure and we are extremely happy with our new phone and new otterbox cases. He is a knowledgeable manager and fixed issues on my phone that Verizon call support said was impossible.
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January 2022 by Jack Huddleston
Devin was knowledgeable about all or any questions we asked him about our experience at the store. Thank you Devin
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January 2022 by scot hill
I was having an issue with my Motorola razor mobile phone and needed to be able to use a Samsung tablet while it was being addressed. Bryan patiently showed me how to use it to make calls and other functions so that it could function as my backup. Knowledgeable and caring Verizon service
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January 2022 by Sarah Gaylord
Ive never been to this location before but the guy & girl working tonight were very friendly, eager to help, and efficient. They were able to solve my phone problem in under 10 minutes. Highly recommend!
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December 2021 by Stephanie Cadena
I had a complicated situation and this entire team helped me figure it out and get back on track. Friendly, professional and understanding the entire time!
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December 2021 by Linda Wild
Very willing to stop what they were doing and put a liquid screen protector on. I love it.
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September 2021 by francie Patchel
Nick was the very best customer services person ever! He fixed multiple problems all in one day, he was the best!!!!! Thanks Nick!
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September 2021 by Jordan Bidner
The people here are extremely helpful, and do everything possible to help their customers. I recommend going here over any other store! Great people here!
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May 2021 by Kayla Nederveld
Kaleb was so polite and helpful when transferring from the t-mobile back to Verizon. Would recommend 10/10