-
May 2023 by Oliver T
Had an appointment at 630am for blood work. The check in kiosk made the process much easier and I was out the door within a few minutes.
-
February 2023 by Janna Jae Shaffer
I made an appointment and was in and out in about 5 minutes. I checked in on my phone when I arrived and my name was called right after to get my blood work done. The staff was friendly and professional.
-
September 2022 by akshay joglekar
Horrible service. I have called quest diagnostic champaign branch atleast 5 times to get a receipt to reimburse it from my insurance provider. Every call they promise to send me one , haven't received it yet. Myquest app does not reflect anything either.
-
August 2022 by Marianne Baker
I can't praise Margo highly enough!! I am one of those lamos who usually passes out during a blood draw, it's always so embarrassing. Not with Margo! She was so sweet, talked to me during the draw and totally kept my mind off it, but more importantly, it was over so fast and I barely felt a thing!! Very very thankful for you Margo and Quest Diagnostics!
-
July 2022 by AnnNicole H
Oddly enough I have been here 3 times in the last 2 weeks. Everyone is always so polite and friendly. Each time right in and out. Gotta love that.
-
July 2022 by Elizabeth Moscoso Anderson
I had a 3:15p appointment that did not begin until 3:30p, despite the recording in the lobby stating that I could expect a little to no wait time. The phlebotomist struggled greatly to find a vein to take blood from and attempted to draw a couple of times before she had success. Her tourniquet failed three times, which might have contributed to not being able to get a good vein. The entire ordeal with her took nearly 20 minutes before my blood was finally drawn. I had a bruising at the sites where she attempted to draw the next day.
-
April 2022 by rc sriraam
I provided my sample for drug screening at the Quest. They told me that they will provide the results in 2-3 days. But it’s been a week now and no results yet. Now my employment is delayed.
-
December 2021 by Michael H.
Would have given them ZERO stars if I could. Both my wife and I got our PCR Covid test at the Bloomington airport at 9:30 am on 12/22/2021. The paper I received said the results would be available between 36-48 hours. Well......... we are at hour 55 and we haven't gotten any results! I just want to thank you for destroying my travel plans! I feel like calling my insurance company and putting a stop on payment to your lab. Please put a hold on the typical excuses for crappy service. You shouldn't promise stuff you can't deliver. Now I will probably get my results after Christmas. I you were honest up front, I wouldn't have gone to your testing site! But hey, YOU GOT PAID for not delivering as promised.
-
December 2021 by Sydney Brooks
I had a great experience here. The lady that took by blood was super quick and nice. I arrived early and they took me in immediately. The best time to come in is before 8 am if you can I was the only person there .
-
November 2021 by Travis Hackett
Its been 10 days since I provided a sample for my drug screen. My new employer still has yet to receive the results thereby delaying my employment. I was told by the staff at Quest that my results would be back in 2 to 3 business days. If you need a drug screen for employment, go elsewhere.Update: 2 weeks after the test, still no results.
-
June 2021 by John Kennedy
Made an appointment on line the day before, signed in and was brought into draw room on time. Tech. was quick and effective with stick even though I can be difficult. Results were emailed the next day. Great job thanks!
-
September 2020 by Asia Marie
Amazing! Schedule your appointment online, check in at the kiosk and they’ll call you in. I got in early, she stuck me and it was done in about 30 seconds. So fast & easy! Wish I’d known about this place years ago.
-
July 2020 by Sophia Belvedere
It’s been 8 days since my covid-19 test and still no results. If I didn’t have it then who knows if I’ve gotten it since. Useless and false advertising. 2-4 day results, yeah right. At least be honest.
-
March 2020 by Marty Kane
Making an appointment online was easy, and I got email and text confirmations. The building was easy to find and there was plenty of parking close to the entrance. I checked in at the kiosk using the QR code - I was glad I had thought to take a screen shot of the screen where that appeared during the appointment process online. But checking in was just as simple as scanning the code and I was done. I had gotten there early, prepared to wait, but they called me back right away so that I was actually done before my original appointment time. The tech was business-like and not chatty. Not overly friendly, but nothing bad. I handled payment with my doctor directly, so there was nothing to do at the end but confirm my name on the vials and walk out! Overall a very efficient and painless experience - exactly what I want out of a testing facility.
-
August 2019 by Kent S
I have been using this place for over a year now. Just today while I was looking up their location I happen to see the low review score. That certainly was a surprise to me.
