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April 2024 by Tonya Fulfer
A lot of people hate this place and say bad things about it, but I think it's great. I usually come bc of Uber orders I need to pick up and they are always preparing orders trying their hardest to get the guests in and out and when I order there for myself personally the food is always hot and fresh, accurate and the staff is very nice
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April 2024 by Duke Yin
They did not have Wings, Tenders, Sandwiches. What the hell is this place? The empolyees were yelling to my DoorDasher. I bet you this place is going out of business soon if the owner doesn't change stocking system / employees.
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April 2024 by Cassandra Koester
This location never has any blackened ranch sauce which is why I come here. I got the chicken tenders, fries and biscuit. All was ok. Customer service wasn't the best, felt like I was being yelled at when placing my order.
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April 2024 by Joshua Coburn
Save yourself a lot of grief and just eat garbage out of the trash instead. That’s what I’ll be doing tonight since they took my ~$50 and didn’t give me any of the food I ordered via Popeyes’s app. This location always claims to be “out” of anything and everything you ordered, so I’ve never been able to get an order fulfilled here. Instead of offering substitutes, they cancel your order and force you to negotiate with AI chatbots in-app to *MAYBE?* get a refund in 3-5 business days! No exaggeration, this is the worst restaurant in Champaign, Illinois, if not one of the worst in the entire Midwestern region of the United States.* * * UPDATE * * *It took 21 e-mails over the course of 14 hours with Customer Care to get a refund. I will be reaching out to Illinois Department of Public Health and WCIA Channel 3 News to see if they’re interested in my ordeal.
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April 2024 by Amartya Karmakar
Horrible. Made us wait for an hour and then said that they are out of wings. Worst experience in store and online.
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April 2024 by Luna Rathod
Mac and cheese cup barely had anything in it. Ordered a three piece and only got two. No.
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April 2024 by CMF Gates
Quick service
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March 2024 by Joyce Dewey
I was just there a couple of hours ago and got 24 nuggets and a 9 piece wing combo, only got 5 wings and French fries( asked for mashed potatoes) and didn’t get any sauce. Are they supposed to ask what kind. Tried calling and nobody answered the phone. Very disappointed will go to Bloomington from now on. Just terrible
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March 2024 by Ariel Jackson
Absolute worst staff and customer service I've ever encountered at a Popeyes. Poor customer service seems to be the culture at this particular Popeyes location. ESPECIALLY on the evening shift.
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March 2024 by Marissa Kreifels
Food was cold, ice machine was broken, staff standing around unattentive. First time trying popeyes, if it was fresh I'm sure I would have loved it! I'll try again but not this location
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March 2024 by Valerie Griffin
Left. Stood 15 min in line to order then just left
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March 2024 by Tonya Ross
Food was very old and dry and the parking lot had so many parked cars with people outside playing very loud bass music
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March 2024 by Meghan Brinson
It's a pretty normal fast food joint, we go pretty regularly because my kids love the sandwiches. They're always really nice about my teen's allergy and make sure there's no mayo on his chicken sandwiches. Wait never gets too crazy when we've been either.Dietary restrictions: They're careful about food allergies if you tell them!
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March 2024 by cindy johnson
It would be nice if they were great every time I go there but can't win them all.
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March 2024 by Jim Murphy
Drive-thru was efficient, and the food was hot. Overall, it was a good experience.