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“Nick was relaxed and informative. I came in with standards and requirements and he immediately understood and respected my needs and then quickly outfitted me with the perfect phone! Changed my whole opinion about mobile stores!”
“Alfredo Is sooo Awsome!I went in not knowing what I wanted and he was there to help me. I have never felt so welcoming and happy to go pay for my phone !Keep it up :)”
“I went to AT&T on Prospect. Daniel was my sales rep. He did a wonderful job! Friendly and knowledgeable. Highly recommend this store and making an appointment with Daniel”
“Had a great experience coming into this store. Was acknowledged and greeted as I entered. Treated as a important customer and issue was solved rite away. Bobby was a breath of fresh air after going to the Verizon store on Town Center Blvd. Where I was very unappreciated and talked down to. Drive the extra 2 minutes and come here!”
11AM - 7PM
7 Convenience Center Rd, Champaign
Mobile Phones
“My daughter hadn't been able to get or make non apple user phone calls for almost 2 months. After being told to contact AppleCare and driving to AppleStore in Matteson I decided to come back to Cricket. Fortunately Melissa and Julian were on duty!!! They were both awesome and I'm happy to say everything is fine with her phone now. Thanks for the great customer service!”
“Omg dee was soooo helpful!!! He even called and did a follow up to make sure everything was working. I love great customer service he need a raise!!! So nice and kind!”
11AM - 7PM
2716 N Prospect Ave, Champaign
Mobile Phones
“Benny the new employee there was quick to help me get my phone activated with intention and care. The store manager Demi had a great deal of patience and earnestness to help me in finding a phone I'd really be satisfied with. Would highly recommend going to the Cricket at this location with this team on staff”
“Paid my as usual. The gentleman that is usual behind the counter is really a polite and respectful person. And the dog that inside,makes it feel like a country cabin....lol”
“Kenzie and Ron were amazing! They helped us navigate how to swap our phones from Verizon to AT&T, answered any questions we had, and were friendly throughout the whole process! They genuinely made what could've been a painful and anxious process easy and chill! :)
Cliché though it may sound, I definitely recommend coming here!”
“We switched to T-Mobile from. Verizon because they had a great switch over offer for AAA members over 55. They sent new Sims cards and I couldn't get the old ones out so we went to T-Mobile for help
The guy who helped us was very knowledgeable and friendly. He completed the Sims csrd switch, moved us from Vetizon to T-Mobile and even helped with an unrelated problem with an App. I strongly recommend them”
“No real phones available, they ask to order online. I felt lil down, but I find that most of the stores do this. Except the exclusive shops like Best Buy and few others.Otherwise I find the cloths, home interior decoration items, and kitchen utilities exciting.”
“I was switching from Verizon to T-Mobile and was having some problems with the telephone number transferring. After three hours it still was not resolved, and although I was very anxious and frustrated, Malik was calm and professional through the entire process. I did finally get my number back and I just can’t stop thinking about how great Malik was during this entire situation, he was professional yet personable I’d give him 10 stars if I could.”
“I had a LOT of trouble setting up my new IPhone so I brought it in-store to get some help. Ebony was the one who assisted me and she was spectacular. She was very kind & helpful and she was extremely patient. She honestly made the experience 100x better as I was there for over 2 hours.
Verizon~ if you see this, she 100% deserves a raise!! We need more people like Ebony!”
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“Hands down one of the best places to get started. These guys could honestly careless about making YOUR BILL BIGGER just for them to get a big payday. Very straight forward and helpful on every level. I was not even expecting to switch and ended up switching and it was cheaper, better phone, far better coverage. Going to be going back and getting more from them that's for sure”