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“Great customer service, my rep always put herself in my shoes. She looks out for me by making sure im all updated and by making sure I have the best affordable plan everytime. For that, Verizon is The Only one for me!”
“Not sure of the name of the employee that helped me today but he was fast & efficient. Also very polite & pleasant to speak with. 9-1-24 Best location in Champaign”
“I went to AT&T on Prospect. Daniel was my sales rep. He did a wonderful job! Friendly and knowledgeable. Highly recommend this store and making an appointment with Daniel”
“Both employees were very helpful! Explained everything without being pushy. They didn't try and sell me something I didn't want or up charge me! Very happy overall!”
11AM - 7PM
7 Convenience Center Rd, Champaign
Mobile Phones
“My daughter hadn't been able to get or make non apple user phone calls for almost 2 months. After being told to contact AppleCare and driving to AppleStore in Matteson I decided to come back to Cricket. Fortunately Melissa and Julian were on duty!!! They were both awesome and I'm happy to say everything is fine with her phone now. Thanks for the great customer service!”
“Paid my as usual. The gentleman that is usual behind the counter is really a polite and respectful person. And the dog that inside,makes it feel like a country cabin....lol”
“Fantastic service! Very knowledgeable and extremely helpful with design for our specific need. We love our new sound system and tv. We highly recommend Andy at Premier Sound and Design.”
“Dee is a wonderful employee /Store manager .. is a very patient person and always willing and ready to help me when I come in the store so happy that he works for this company if it wasn’t for him I wouldn’t be a customer .. so thankful for this nice young respectful young man ..”
11AM - 7PM
2716 N Prospect Ave, Champaign
Mobile Phones
“Julian assisted me both times I've come by for a phone replacement. He is kind and was amazing at helping me get my phone set up both times. He helped me find a phone right for me and I love it. Thanks, Julian!”
“Kenzie and Ron were amazing! They helped us navigate how to swap our phones from Verizon to AT&T, answered any questions we had, and were friendly throughout the whole process! They genuinely made what could've been a painful and anxious process easy and chill! :)
Cliché though it may sound, I definitely recommend coming here!”
“The customer service I received from from Liz at the Champaign Tmobile was next level. I watched her clean the lent out of my phone so she could charge it for the data transfer and she gave me frequent updates while I waited. As someone who is also in customer service I felt very taken care of. Please give Liz a raise!!!”
“I was switching from Verizon to T-Mobile and was having some problems with the telephone number transferring. After three hours it still was not resolved, and although I was very anxious and frustrated, Malik was calm and professional through the entire process. I did finally get my number back and I just can’t stop thinking about how great Malik was during this entire situation, he was professional yet personable I’d give him 10 stars if I could.”
“I had a LOT of trouble setting up my new IPhone so I brought it in-store to get some help. Ebony was the one who assisted me and she was spectacular. She was very kind & helpful and she was extremely patient. She honestly made the experience 100x better as I was there for over 2 hours.
Verizon~ if you see this, she 100% deserves a raise!! We need more people like Ebony!”
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“Hands down one of the best places to get started. These guys could honestly careless about making YOUR BILL BIGGER just for them to get a big payday. Very straight forward and helpful on every level. I was not even expecting to switch and ended up switching and it was cheaper, better phone, far better coverage. Going to be going back and getting more from them that's for sure”