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“I've been working with Charlie for the last 3 months in trying to find the right mattress, the right plan, the right base, just everything. He has been absolutely phenomenal and going above and beyond and trying to help me and my wife figure out what we need for our sleeping purposes. He is patient, kind, understanding and above all knowledgeable about everything mattress wise. I will definitely be referring more people to Mattress Firm just for the experience alone.”
11:30AM - 7:30PM
2002 Glenn Park Dr ste b, Champaign
Mattress Stores
“Boyfriend and I went to buy a bed set, prices are affordable and the same quality as what you would get at Ashley Furniture, Staff don’t hound you as you shop and let you actually look at things, financing was easy and we love the warranty program, trent was great and the other college who was there was very friendly as well! After shopping all day we wished we would have came here first”
“Customer service is top notch. I went in to purchase bedding accessories (i.e. specific pillows) and not only was the service during the purchase smooth, but the customer service post-purchase was great. I asked to speak to the manager on my second visit to the store in order to provide feedback on the great customer service and the associate said he was the manager. Job well done Brian not only for your customer service but for great management that has impeccable customer service trickling through all associates. You've gain a loyal shopper!”
“My husband and I had a great experience at Illini Mattress Co with the help of Cole. He was extremely knowledgeable about the different bedding options out there and helped us find our perfect fit! I can't recommend Illini Mattress enough! (Buy local!)”
“My daughter and I bought two chairs yesterday. It was a great experience. Casey was our salesman and he did a great job. He was super friendly, patient and funny. We had a great experience at Furniture Row. ?”
Open 24 hours
309 S Staley Rd Suite 309C, Champaign
Mattress Stores
“We had an AMAZING experience with Devin! We came in with just an idea of what we wanted, and left with even more than we could have asked for! I couldn’t believe the deals we got, for the quality we got!! As a young family with a single income we didn’t think we’d be able to find something we loved within our budget. He found us the perfect set for our family of 4. Did I mention we have a ton of animals? The furniture is perfect for pet maintenance! It seemed too good to be true… but it’s not. I would highly recommend buying from here! Devin is outstanding!!”
“My husband and I just purchased a new Sleep Number bed from Brian and the customer service we received the two times we came in was above and beyond amazing! Tre, the associate there, was also friendly, sweet and made me feel appreciated and wanted. I will always give them my business and refer my friends and family here just for the customer service alone! This is a great example of what customer service is supposed to be! Thank you again!”
“Better prices than the large chains in town, faster delivery, wider selection, and friendly, helpful employees. I can't believe how easy they made the couch shopping process. I don't know how they do it, but let's keep these guys around.”
“We had Dylan Dunlap as our salesman and he did an excellent job especially with not pressuring us. I usually get turned off by going into a place and someone constantly pressures you that makes me not want to come back. Dylan gave us the space that we needed for us to figure out what we wanted to do and talk about it as a family, and he answered all of our questions that we needed at the time he was an excellent sales person highly recommend !!”
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“Our salesperson, DeAllen was very knowledgeable in the product. He answered all our questions about the mattresses and helped us to decide what was best to meet our needs.
Good experience.
Bob and Jan Andrews”