JCPenney, one of the largest retailers in the U.S., offers a wide range of apparel and home furnishings for kids, men, and women. Customers appreciate the excellent service provided by friendly and helpful staff, like those in the Champaign, IL store. Shoppers have highlighted the personable service of cashiers who make checkout easy and inform them about store discounts. Despite occasional challenges, such as long waits due to limited checkout options, the staff remains professional and attentive. The jewelry department has also received praise for its dedicated employees who assist customers in finding special gifts. While the store's inventory may sometimes be picked through, customers have found great deals on items like bedroom quilts and are encouraged to visit more often. Overall, JCPenney continues to provide a variety of quality products and a positive shopping experience.
Really good deals and the associates are really nice. Will make this one of my go to store instead of shopping online.
December 2024
JCP looked to be doing very well today. Keep patronizing to keep them viable.
August 2024
This store always has what I need in clothing regarding my height and size. Natalie was so nice, friendly, and helped me receive the best deal for my purchase. I will definitely continue to shop here.