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October 2023 by Tonya Flavin
I like Flora Gems. The owner is always very welcoming of me, when I enter the store. The day I was there they were busy but they got to me very quickly. I bought a new ring which needed to be sized down but should be ready next week. A reasonable time period.
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October 2023 by David Dutton
I had an amazing experience with Flora! I had a pretty good idea of what I wanted going in, and despite them not having exactly what I wanted in the case, they were able to have it made for me. I couldn’t be happier with either the ring or the experience!!
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October 2023 by Elaena Hoekstra
We love Flora Gems! I’ve worked with several team members, and they are always extremely helpful and friendly. We created my custom engagement ring here and I constantly get compliments on it!
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October 2023 by David Garcia
The service we experienced was amazing. Their capability and knowledge helped us choose the perfect ring. My wife to be is ecstatic and I couldn't be any happier. Shout out to Sarah, she is the one to go to!
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October 2023 by Tyler Shaw
Well renowned in the area and their service and knowledge is a direct reflection as to why. Expertly skilled employees will ensure an excellent experience is provided. The team delivers an exceptional atmosphere of customer satisfaction. I’ve done business here multiple times and always felt that the most valuable, fair, and right purchases, and sales have been made. Specifically, Mark is an outstanding fine jewelry salesman who truly understands customer’s needs and wants. If you’ve been in the market for a jewelry store, look no further, this central Illinois store delivers it all. ******6/5 stars******
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September 2023 by Greg Hagener
Sarah was fantastic! She helped us find the perfect rings for our anniversary. She truly cared and wanted to make sure we were both happy with our rings. We will definitely go back to Flora Gems for our next jewelry purchase. Thank you Sarah it was a pleasure.
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September 2023 by Julie Munoz-Najar
Love that they are a local business and super friendly! Beautiful estate jewelry. Mark, the estate jeweler, is well versed and great about helping you think though your options. Also, I needed to have my ring resized and the jeweler was kind enough to squeeze me in the day before they left for vacation.
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August 2023 by Alyssa Schmit
Great jewelry store! Very happy with the service we received from everyone who helped us. We had 3 rings repaired and resized and they look and fit amazing! They went above and beyond with a special request to make our rings even more special to us! We will definitely be back for any future jewelry needs!
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August 2023 by Logan Craighead
8/3/2023My fiancé and I had a wonderful experience here at Flora Gems. We've been to numerous jewelers in the Midwest and this has been our favorite by far. The staff is always welcoming when you walk in. Service has been quality and efficient. Thank you!
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July 2023 by Brenda Pratt
My mom’s wedding rings were in bad shape with one missing the back. The jewelrer did a remarkable job! Mom is over the moon! Thanks.
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June 2023 by Carol Baker
I worked with Sarah to design a custom ring combining several sentimental diamonds. I absolutely love my new ring and appreciate how Sarah worked with me throughout the design process to incorporate all of my diamonds into a stunning ring!
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June 2023 by Michael Holzhauser-Alberti
Came into the store (after a phone call) minutes before closing for the purchase of earrings. They needed an adjustment which the on site jeweler performed without additional charge nor any wait time. Excellent selection, good value for your money, and attentive/responsive sales team/owner.
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May 2023 by Thomas Roman
Had a fantastic experience purchasing my first Swiss watch. It was a pleasure to work with Anna. She patiently walked me through all of the different models and options.10 out of 10 cannot recommend Flora Gems enough!
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May 2023 by Kary Zarate
Anna and the whole team at Flora Gems are fantastic. They are welcoming and kind and go above and beyond with customer services. AND, they have a ton of knowledge and are excellent at teaching you about your jewelry. Highly recommend!
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April 2023 by Debra Millikan
Flora Gems offers wonderful customer service! Sarah and Valerie were professional, personable, caring and fun to interact with. After I left I changed my mind on an issue. I called and spoke with Katie. She was also equally as wonderful! Great place! Great service! I highly recommend this business!!!
