-
August 2024 by Jeff Trimble
Fagan installed replacement window and struts on my Leer topper. Terrific to work with and price was right.
-
October 2023 by Linda Valentine
Purchased all my accessories from them for last two trucks. On first truck running boards did not have all the bolts on them to fully secure them. Second Truck purchased Undercover Truck bed cover and the struts did not have the proper clips on them causing the lid to come loose and fall. Brought it to owners attention and was advised proper parts were missing. They ordered new struts and then wanted to charge me for them, no warranty. Trying to talk to the owner or employee became almost combative treating me as though I was a liar or stole these parts. Called the manufacturer to file a complaint on this and they shipped me out new parts for nothing. I spent over 10k with them over past two trucks and maybe that is not enough. One owner or employee is easy to talk to and good in sales, other is buried in his computer or phone and a pain to talk to. Last money I will spend with them since they do not seem to care.
-
March 2022 by Amber Gordon
We ordered a Tonneau cover and running boards a week ago and had them installed today! They did an absolute amazing job and were so quick!
-
December 2020 by Bryan Taylor
Jeremy and the guys put a beautiful ladder rack on my truck. The price was very reasonable and the quality of the work was top notch. I will never take my truck anywhere else. Thanks guys
-
November 2020 by Jonas Taylor
I would strongly recommend going anywhere else than this place! Put an ad out on Facebook and at least you have a chance of them putting all the bolts back in. I guess missing approximately 10 bolts for your fenders isn't that bad? They're obviously still learning.
-
March 2020 by brandon rippeto
Great ppl and great products
-
November 2019 by Jerry Bryson
Very aggravating, trying to find a step pad replacement, and they ha e no record of whe I bought running boards ther
-
July 2019 by Austin Rouse
Love this place! Been going here since 2008 and they always do a great job!
-
June 2019 by J Marley
Terrible customer service and quality. Missing bolts and electrical parts not installed correctly. Vehicle is filthy when you get it back. If you have to bring anything back after you fully paid you'll need to get put on a list and wait. Absolutely no care or quality to their work. Mice running around the main "showroom". I'll take my $15,000 elsewhere.
-
June 2019 by Mark Hallett
Great place for truck accessories
-
May 2019 by Jonas Taylor
Does anyone know how to contact the owner? Jeremy wouldn't give me his name or phone number but there has to be a way to reach out. Terrible customer service and quality. Missing bolts and electrical parts not installed correctl. Brand new Jeep is filthy when you get it back. If you have to bring anything back after you fully paid you'll need to get put on the bottom of the list and wait. Absolutely no care or quality to their work. Mice running around the main "showroom". I guess I'll need to take my $15,000 elsewhere.
-
March 2019 by Kevin Lenn
Great mofo place!
-
September 2018 by Andrew D.
2 years ago I had some body work done to my truck. Fagen supplied the replacement accessories. Recently my truck was totaled and I needed a written estimate of the accessories lost in the accident. They would not help. I was not impressed with attitude displayed by the employee at the front desk.
-
September 2018 by Emily Smith
This place deals fairly, and they have gone above and beyond to get things done quickly when I've needed it. Once, they even delivered something to my home, 30 miles away!
-
September 2018 by Debra Williams
Good customer service!
