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April 2024 by KL
They don't know how to add Tricare
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February 2024 by Lehman Waisvisz (TomsGopher)
Discovered that CVS Pharmacy had an issue in that their card readers do not accept Bank of America HSA cards. Bank of America says CVS changed their coding for the readers. Pharmacy has no such knowledge. Each blaming each other for this issue. Useless. Goodbye CVS!!!
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October 2023 by Victoria S.
Horrible service, lacking communication, often can't fill a prescription for over a week and do not get any notification. When I call and ask they are unconcerned, rude, Matter of fact like it is an expectation that it doesn't matter . Ridiculous. Store itself is filthy and lacks stock.
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August 2023 by Sungwoo Cho
Terrible service
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August 2023 by Jinxed Black Cat
Most disgusting. Poo on wall poo on toilet paper poo on floor. Smells disgusting. Soap was not working and paper towel holder was broken. This is my 3rd time coming here and I will never use this bathroom again. CVS IS DISGUSTING
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June 2023 by Google user
I highly recommend the CVS pharmacy on Green St at Neil. They have some of the nicest, most helpful people working there. Specifically, Stephanie goes above and beyond. When my insurance denied a medication, I said I would just pay for it. Stephanie looked for and found a coupon that saved me money. I feel valued there.
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June 2023 by Sharon Boughner
I highly recommend the CVS pharmacy on Green St at Neil. They have some of the nicest, most helpful people working there. Specifically, Stephanie goes above and beyond. When my insurance denied a medication, I said I would just pay for it. Stephanie looked for and found a coupon that saved me money. I feel valued there.
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April 2023 by Patricia Brown
I have used this pharmacy for over 50 years and have never had a bad experience there. The staff has always been so pleasant and helpful.
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December 2022 by Andy Baylor
I love the CVS. Friendly staff, wonderful selection. Nothing more to ask for. FWIW: I’ve been in this town so long, I remember when they built it. (1971?)
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May 2022 by Morgan R.
I was a regular customer up until today. Today I Lost $40 trying to get cash back, (as a college student this is a lot to me) the manager and staff did nothing and was as unhelpful as possible. I will not be supporting them any longer. Their customer service sucks
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May 2022 by syed hamid
Terrible service. The pharmacist needs to focus on the work. Customer service was pathetic, store the understaffed
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May 2022 by Alex Taylor
Terrible service
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November 2021 by Marta C.
One of the best CVS locations I have ever been to. Great customer service and had no problem finding what I needed. The employees Tim and Elijah and another girl from the pharmacy, whose name I can't remember, were super helpful in everything I was looking for and showing me every product they have that would fit my needs, they helped me look for over 20 minutes! Most places like Walmart and most Walgreens employees wouldn't even show you where the product is that you're asking for let alone give you attention for over 20 minutes. this CVS location really has their stuff together and they train their employees really well in terms of customer service and knowing where things are in their store.
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October 2021 by Sarah H.
I have been coming here for years to get my prescriptions filled. Its always busy, so I understand that the pharmacist's aren't always in good moods, nor do I expect them to be.However, I just had a call with the rudest person on the phone. I called because I tried to refill a prescription via Carle, to which they responded that I already had refills ready at CVS. So I called CVS to see if I had any ready, to which the woman on the phone said, "You would receive a text if we had any ready for you" I explained the situation and she sighed and said, "Well tell me the prescription names, I can't help you if I don't have the names. We are not Carle, I cannot see what Carle says." So I read off the prescription names and she said, "Yes. We have those. They need to be filled. Don't go through Carle to fill them because we have them here." Multiple times I explained that I didn't know that and I apologized. She kept going on about what I should have done vs. what I did and it made me feel stupid. Then she said, "We have those prescriptions. Wow, they are very expensive" And I said, "Oh, really? Did they not go through insurance?" And she said, "You don't have insurance" to which I replied, "Yes.. I do. I have been coming here for years, everything always goes through insurance." Then she sighed again and asked if she could read off the ID number they have for my insurance to confirm.... and so then I confirmed that was my ID number. Then she told me the price it brought it to and I said, "That sounds about right" and then she said, "Good." and hung up on me.I understand having a hard day, I've been there. But the whole conversation left me feeling confused and upset. I just wanted to refill a prescription that I need. I wasn't short with her, I said "please" "thank you" and called her "mam" throughout the entire call. I just can't believe how I was treated. I will continue to go to this pharmacy because it's the one closest to me but I did want to say something about it.
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April 2021 by Curtis H.
I've seen many bad reviews but I don't get prescriptions there. If you just go there and shop it's decent but be sure to use self checkout if you can to get out easier.