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December 2024 by Michael Thomas
Haven’t even completed my service yet, but the staff here is unbelievably nice & understanding. Will work with you on your issues, and I highly recommend/appreciate their services.
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November 2024 by James Howell
Fantastic place and highly recommend! Had some issues in the morning and got a tow here. Was back on the road in a few hours. Thanks to Jenna and the staff.
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September 2024 by Tom Krajewski
Honest evaluation.
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August 2024 by Daveyon Darnell Sr.
Great experience got me in and out!!! Will definitely recommend !!!!
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June 2024 by John Barclay
Had a simple fix, but great experience. My diagnostic thingy said I needed a new transmission sensor which I replaced. Didnt help so took it here. They diagnosed it correctly as a cable issue and replaced it very cheaply. They also discouraged a transmission flush since it had been 180,000 miles since the last one. So 5 stars for what many lack: ability to diagnose and ability to limit scope of work.
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February 2024 by Andy H
A couple friends recommended this place, so I waited two months to get in for diagnosis. They said the transmission was fine and that I should check my mechanic for other issues. I don't think they even took it out for a test drive because of the horrible noise it made would have made them search further. Well, MY mechanic ended up having to swap out the transfer case and unlocking the right front axle.
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January 2024 by Nicole
Took the car in because the transmission seemed to be stuck in second. They checked it, a mechanic “drove it around” and told us it wasn’t the transmission and to get the bushings and tie rods fixed and that would fix our issue. So we did. Got the car back from the other place and … it drove for an hour. Tires don’t make a transmission sound crunchy.Potentially, an input shaft has sheared off and it doesn’t drive now. So I’m not sure how them telling us to fix the tires was supposed to fix our transmission… but now we are out $1700 and a car. Just say you don’t know how to fix a transmission from Toyota. Would never take my car here after that. Lmao
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October 2023 by John L
Transmission diagnosis was a scam. I paid for a guess, not a diagnosis. Someone test drove my vehicle and called within one hour after I dropped it off talking about it seems like this or that. I told them that's not a diagnosis. Then they called a couple of hours later with a different guess. There was never any talk of a solution or a repair option. They just took it for a quick test drive and then took my money. Then they didn't offer a receipt when I paid them. I had to demand a receipt. The receipt was a complete joke with no useful information. They don't even deserve 1 star.
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August 2023 by Tyler Shaw
Quite reluctant to write this. but I feel as if future customers should be aware and observant if choosing this shop for future work. Scheduled an appointment for a vehicle suspected of early signs to transmission pump and torque converter failure and diagnostic. I knew something was potentially not quite right when an hour after dropping off I received a call saying it was just belt driven issues and transmission was fine. Upon arrival I actually looked under the vehicle for the first time to discover transmission fluid profusely leaking everywhere and a horrendous rear main leak. When going to the counter I asked what the service tech noted about all the loss of fluid. They stated it was never put on a rack and any physical drive component underneath was never inspected. I pleaded asking why not for the reason of suspected drivetrain failure. Was told they just don’t have time to put it on a rack. Completely devastated and upset beyond words I’m sad to say they’re just not the shop they used to be. If a shop isn’t willing to perform a diagnostic to even the slightest degree of appropriate level clearly they’re not the candidate for repairs. Not sure if this was a issue of just not wanting to take any future business of larger jobs or a complete lack of integrity. Around 50 miles later, the pump did fail and is currently requiring a new TC and hopefully just a pump build. For future recommendations if you have to choose this shop as an only option, become you’re own mechanic and perform your own diagnostic and ask for your own recommendations to be replaced prior to arrival. It’s a shame that this has to be this way as this shop has always been very highly prized In the area of quality work and customer satisfaction l. Unfortunately that just isn’t very true in todays age.
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July 2023 by Susan Pettit
Paid $50 for a transmission check for car a relative was buying. They drove it, said it drove okay and there were no codes showing, so they said it was fine. (These two things I also did on my own. I thought they would do a more intensive exam.) A month later, car won't go in to first gear or reverse and part of a broken solenoid is in transmission. I wouldn't recommend taking a car there for transmission check.
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July 2023 by Kathleen McManamon
This place is disorganized and no one seems to know what parts are needed for what vehicle. In close to a month, they failed to honestly tell me what, if anything, was wrong with my transmission. They took $5000 in a false claim they had a transmission that they weren't even sure I needed! I don't think they ever looked at my trans as I got seven different stories from them. My last conversation with them had them telling me to take my Jeep elsewhere; I did. Now they don't want to issue a refund. The poorest business I've ever dealt with and I've had some bad ones.Service: Transmission
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January 2023 by peter patino
Nice people
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January 2023 by Darryl Mallett
Love this place
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January 2023 by Sidney Butler
Friendly staff and knowledgeable
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July 2022 by Bob Johnson
I know I've been pesky with all the misc 4l80 parts but this is the only place I'll go for my transmission needs thanks Joe
