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March 2024 by Debra Vaux
I just had the best experience!! James and Gunner were so friendly, polite, and professional. They took their time and explained everything.What great service!!!! I won't use any other company.
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March 2024 by Richard Graham
I have called Chief Bauer several times over a 10 year time frame for multiple reasons. I've always had great service with smiles every time. Wonderful company. Don't put up with sub par. Call Chief Bauer!
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March 2024 by Caesar Agudelo
James and Scott were very professional and did a great job servicing my boiler.
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March 2024 by Liz White
I love this company! Stellar service from the receptionist to technicians. James and David, who came to perform maintenance on our furnace, were very professional and friendly! Their attention to detail is very appreciated as well as their recommendations to improve energy savings and the air quality in our home.
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March 2024 by Beth Watkins
I've been using Chief/Bauer the whole time I've owned my home, and they always do a great job. The technicians make repairs and tune-ups effectively (the most recent work at my home was by Kurtis and Joe), and the office staff are always really friendly on the phone. C/B installed a new furnace and a/c for me about 5 years ago and I have had absolutely no problems at all. Efficient and friendly service most recently from Scott and Jonathan for a heating tuneup. And a few weeks later, David and James came out to help with an unexpected issue (that turned out to be tiny) and got my heat working again with in just an hour of me noticing the problem!
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February 2024 by Ghod Dhammit
Unlike another company, these guys were able to get to us in two days--the other people would've taken a full week. They showed up on time, figured out what was needed quickly and and got it all done in less than three hours. Amazing. Very professional. Next time I need this kind of work done, I know who to call.
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February 2024 by Joan Estock
Friendly and professional
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February 2024 by Marlo Bewsey
Jonathan and Scott initially came out and were very kind of professional and thorough. The next day a whole crew installed new HVAC/water heater and they were work horses! All were aware that the pets needed to stay inside and that was very kind to be sure they did. I believe Mason and Jeremy (?) were there and two more and all were top notch! Absolutely use them again.
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February 2024 by Susan Marten
Scott was here to price out duct cleaning. He was very professional and friendly. Definitely scheduled the job for next week. Very nice young man!
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February 2024 by Stephanie Richey
I have a long story about this company i called telling them it was a mobile home when they get here they tell me they dont deal with mh usually but would get a heat gun and try no guarantee to unfrreeze my pipes i cancelled service they didnt even take one look at the plumbing and still chrged me 99.00 i just dont feel like they done anything but drive here and step out of the van
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February 2024 by Beth Shirk
Chief/Bauer came through for us on one of the coldest days of the year, AND a Sunday to boot, when our furnace began struggling. The technician, Jeremy Eagan, identified and replaced a faulty replacement switch the same day. He took time to explain the situation clearly and thoroughly. Couldn't be more pleased.
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February 2024 by Mary Ann Matthews
I was grateful Scott and James came over to see what was wrong with our furnace. On this cold icy day, school was canceled all over the county. Scott and James quickly saw the problem and took care of it. We loved hearing the blowers come back on and feeling warm air come out to the registers. Thank you.
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February 2024 by Tammy B.
David came out on a weekend because my furnace wasn't working. He was very informative, friendly, and kept me in the loop on what they were finding and doing. When I asked him "worst case scenario", he gave me the info. Thankfully, he WAS able to fix it today and it was NOT a worst case scenario! I am very pleased and happy with their service! And the technicians were outstanding!
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February 2024 by Y D
Matt & James were very professional. Matt explained what was going on with the furnace. Had it up & running within 10 minutes. Would definitely recommend! Also, reasonable price.
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February 2024 by Natasha Culver
Extremely kind and professional
