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January 2024 by Khang Ngo
Good local bank. Online banking and app are good design. It's friendly interface.Credit card is ok. You can find a lot more better deals. Watch for the cash back.
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August 2021 by Scott K.
Very disappointed in our experience with a new student checking account for our teen. Not a great first experience at all for out teen. Switching to a different bank.
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February 2021 by DEOSIA Miller
Need an appointment, but service is fast and friendly. Great bank.
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April 2020 by Teoreone Jones
Very nice people, very professional, take care of your problems right away, I love my bank.
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February 2020 by Blayne Moxley
They are pretty good, quite slow though.
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August 2019 by Hyo-Kyung Lee
Drive-up hour begins at 7:30 am Mo-Fr. It is very convenient to deposit money early in the morning on my way to work place in downtown.
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June 2019 by Everett Carlson
Tellers and Bankers are very friendly here
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February 2018 by Teresa Twigg
I love the people I work with everyday and the long-time clients I see now and then. It a good thing when you enjoy seeing these people just like you do family!
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February 2018 by Ellen B.
I hate banking at this location and Main St Urbana. Last year my elderly father slipped on the ice that surrounded the ATM machine on a business day. Not one person assisted him...employee or customer. My parents have been banking with this place for over 50 years. I sent an email after my father landed in the hospital and several months of painful recovery. I received a response of " the person from the main branch that I was to speak with was on a three week holiday break. She would get back to me.". Nothing...I even called with no luck reaching her. Anyways, a year later my dad has deteriorated and there was never any apology. The lack of salt alone could have been a lawsuit. However, luckily for this bank my parents aren't those type of people. I personally do not have an account but every time I accompany my daughter (s) to Busey drive thru there is rude and unfriendly tellers. Each experience has been a different teller with different policies ...two IDs, come inside, what have you. I do not recommend this institution and two of my daughters are pulling their accounts from Busey.
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March 2017 by Tim Yardley
Great mortgage agents here.
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October 2015 by XxXx Xxxx
Excellent!! Very friendly , 20 years with busey and never a problem
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August 2015 by Zaid Jamal
Love Busey Bank. Very friendly employees, quick and easy service, multiple ATMs around the area. Just wish they had a branch in Chicago too but really really like em.
