-
November 2023 by Courtney Lawrence
I have never been to a more disorganized place. There was stuff on the floor, up on top of the racks, and just flungeverywhere. Even the check out area had stuff just sitting in a pile in a corner. The sizes were not organized and the hangers didn't match the sizes on the clothes. I don't know how anyone goes here.
-
October 2023 by Miggleruler
Burlington just copy pasting the same response to everyone's concerns even when it's pretty clear they hire people who act like this at many of their locations. They do not check or review their stores, their profit margins are too large when selling clothes made by slaves overseas. If you have any doubts, feel free to go to a different store and ask the female employees. It's common to see them forced to endure harassment and abuse.
-
October 2023 by Tracy Haynes
Last night our family was attempting to check out, our cashier Santaez was on a personal phone call while we stood there waiting. When she finished she said come down to register 4 and walked away. She rang up our items without a smile and didn't ask about my rewards, (I had to tell her about it). She was not rude per se, but she is in customer service and she had a dismissive attitude. I am a consumer who spends $100 or more every time I shop at Burlington. This flippant attitude put me in a sour mood.I think she needs more training in customer relations.
-
September 2023 by Marii Marii
If only 0 stars was an option. Attacking people and feeling it’s ok to do so because of your position is not acceptable. Video evidence shows clearly you need a new manager. I love Burlington and visit in every state I travel but this right here makes me second guess if I ever want to enter another Burlington. Do better fire this employee already. Let the courts give him training on how to be civil.
-
September 2023 by Coach Retta Allen Mackey
In July of this year the so-called owner was extremely violent and prejudiced toward an African American young lady and refused her the use of a dressing room yo try on a JACKET. So much so he took the shopping cart and hit her in the stomach, BTW THE YOUNG LADY WAS PREGNANT!!! He told her to get out and try to forcibly lay hands on her to put her out the police were no help.Below is an update from a Corporate Burlington Representative, Tina.Ms. Tina and the Burlington Family,Thank you so much for such a quick and honest response to the issue that was brought to your attention. I have shopped at Burlington since my daughter, who is now 31 and a nurse, was a baby. Now I shop there for my Grandude who is my most lovedpossession. I couldn't believe it when I heard about the incident above. I have a respect for the Burlington Brand and after this response will continue my frequent visits to your organization because I believe in you and what your core values stand for... quote "Driving results, emphasizing trust and respect, and building teams and partnerships..." end quote.Again Thank you Ms. Tina and the Burlington family Brand.
-
September 2023 by Gin Thompson
If I could give less than a 1 star review I would, I cannot believe that a manager of all things was caught being blatantly racist, and actually decided to ram a pregnant gals stomach after saying "you people don't know how to keep things clean" and shutting down the changing room department. Nether of the young women deserved that treament.
-
September 2023 by Alfonzo Morales
Why would you guys not do anything about your male employee hitting that pregnant woman, and spewing racist comments toward her? Why wait until it went viral to do something? Can’t believe I ever shopped with you guys. Never again! You all really ignored her, did nothing, and even the police sided with y’all because you were ok with what happen. Truly sad, and now that it went viral finally something was done.
-
September 2023 by Stephanie Krysik
If I could give less stars i would. Who allows your employees to physically assault pregnant ladies?! Do better, you should be ashamed. And hope everyone gives you 1 star reviews for that disgusting interaction
-
September 2023 by Charlene Stone
Apparently you find it acceptable for your staff to violently assault pregnant women by pushing a cart into her stomach. I saw the footage and it was clear what your employee did. No mistaking it! Burlington, you’re equally guilty for being complicit!! The pregnant woman should sue you for sure!! Customers beware!!!
-
August 2023 by Lindsey A.
Rude to guests and volatile staff, wish there was less then 1star rating option. This company has really gone down hill.
-
August 2023 by Dawn Fleming
I would like for you to explain to me why you feel it’s acceptable for a male employee to lay hands on a pregnant female??? And spew racist language towards the two ladies??? is this the view of the company. Also, the guy claim to be the owner of the store. If this guy isnt fired, I will make sure that this is spread throughout the whole Internet.
-
August 2023 by GoldenTopic
Will never shop here. After the "owner" slammed a cart into a pregnant woman for trying on a jacket in the isle, it just does not feel safe. Pregnant or not, he had no right and should be charged with assault.
-
August 2023 by Hailey Maison
Stopped into this Burlington while on holiday…I have never felt more unwelcome somewhere in my life! Was treated like absolute TRASH from said “owner”. Would give a -5 stars if possible.
-
July 2023 by Najee Newton
Apparently store managers are allowed to assault pregnant women and endanger their growing babies. It's a real shame.
-
July 2023 by Jordan Overshiner
I've been in multiples times different times through out the year. Selection is very limited. Very hard to find dresses here.
