“As a student at UIUC, I have gotten help with my bike multiple times. The repair quality is great. Not to mention the excellent customer service. I have been offered free help as well. Love this!”
“There's a reason so many people love Itty Bitty Bike Shop; great service, friendly personalities, and great prices. I've been a customer for three straight years, no complaints at all!”
“Sam made our cheap off-brand tricycle ride like a premium model. And mind you, he did this with full knowledge that we had chinced out and bought elsewhere after earlier discovering from him that the quality Sun model Baker Bike offered was too much for our limited budget! To top it, he committed to completing his work in "two or three days"... then called to announce it was ready to go two hours later! This level of friendly, expert service is far from the norm these days. Baker Bike has our warmest thanks and future business.”
“I needed a bike tune-up after the summer months. I brought my bike into the shop and the employee was helpful in oiling my bike chain and setting up an appointment to turn my bike in for a full tune-up in a week. I also like the fact that on the day of the appointment, I will be able to get my bike back on that same day.
Overall friendly service and lots of bike accessories in the shop.”